Job Description

We are looking for someone to join our welcoming and friendly team to support with with the day to day running of the Federation. We are ideally looking for someone part-time (approximately 30 hours a week) but would consider some flexibility on this for the right candidate.
We welcome applications from people in the local area. You will be required to work on site initially, but the option to work from home for some of your working hours will be reviewed after the first 3 months.
Main duties of the job
To provide administrative support to the day to day running of North West Leicestershire GP Federation. The areas of delivery will be defined by the Management Team, but may include reception duties, HR administrative duties, and finance administration duties.
The role will report to the HR Manager and work alongside other Federation Support Officers and the wider Federation team.
About us
North West Leicestershire GP Limited is a federation of 12 General Practices who work collaboratively to offer services at scale for our patients. The Federation is responsible for the running of the North West Leicestershire Primary Care Network which offers services to approximately 116, 000 patients.
Interviews for this role are likely to take place week commencing 17th November 2025.
Please be aware that our organisation does not hold a visa sponsor licence, so we are unable to accept applications from those requiring visa sponsorship to work in the UK.
Applications are reviewed and shortlisted on a rolling basis and we reserve the right to close adverts early due to the volume of applications we receive.
Details
Date posted
08 October 2025
Pay scheme
Other
Salary
12.50 an hour
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time
Reference number
B0288-25-0015
Job locations
Whitwick Health Centre
67 North Street
Whitwick
Leicestershire
LE67 5HX
Job description
Job responsibilities
Main Duties and Responsibilities
Preparing and organising appropriate meetings i.e. agenda setting, preparing and updating meeting action logs, distribution of papers and taking minutes
Responding to and directing telephone calls, including taking messages when required
Monitoring of the Federation email accounts
Maintaining internal systems, i.e. TeamNet, Systm One, MS Teams, Federation Website, Social media
Opening and distributing incoming post
Supporting with any administrative duties for internal services, including appointment booking and rota management
Updating local policies and procedures
Supporting with CQC registration activities including preparing for inspection
Providing an effective Human Resources administration service relating to the employment lifecycle
Supporting with HR recruitment processes including DBS
Supporting in maintaining accurate HR records for all employees, including documentation relating to compliance
Undertaking statutory and mandatory training as deemed appropriate.
Developing and maintaining effective working relationships with colleagues.
Adhering to all Federation policies and procedures. Job description
Job responsibilities
Main Duties and Responsibilities
Preparing and organising appropriate meetings i.e. agenda setting, preparing and updating meeting action logs, distribution of papers and taking minutes
Responding to and directing telephone calls, including taking messages when required
Monitoring of the Federation email accounts
Maintaining internal systems, i.e. TeamNet, Systm One, MS Teams, Federation Website, Social media
Opening and distributing incoming post
Supporting with any administrative duties for internal services, including appointment booking and rota management
Updating local policies and procedures
Supporting with CQC registration activities including preparing for inspection
Providing an effective Human Resources administration service relating to the employment lifecycle
Supporting with HR recruitment processes including DBS
Supporting in maintaining accurate HR records for all employees, including documentation relating to compliance
Undertaking statutory and mandatory training as deemed appropriate.
Developing and maintaining effective working relationships with colleagues.
Adhering to all Federation policies and procedures.
Person Specification
Other Requirements
Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Willingness to work flexible hours when required to meet work demands.

Desirable

• Current full driving licence and sole use of car.

Qualifications
Essential

• English & Maths at a minimum of GCSE grade B or 6

Experience
Essential

• IT Literacy.
• Experience of working within a similar role.
• A working knowledge of Microsoft Office Applications, including Word, Excel & PowerPoint.
• Ability to manage and prioritise work and meet deadlines.
• Excellent written and oral communication skills and excellent customer care skills.
• Excellent attention to detail.
• Ability to deal with confidential information and maintain confidentiality.
• Ability to work as part of a team.
• Flexible and proactive approach to work
• Have a willingness to learn.
• To be able to work independently and use own initiative.

Desirable

• Experience of working in General Practice.
• HR administrative experience.
• Experience of finance administration/bookkeeping.
• Experience of working with Systm One.

Person Specification
Other Requirements
Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Willingness to work flexible hours when required to meet work demands.

Desirable

• Current full driving licence and sole use of car.

Qualifications
Essential

• English & Maths at a minimum of GCSE grade B or 6

Experience
Essential

• IT Literacy.
• Experience of working within a similar role.
• A working knowledge of Microsoft Office Applications, including Word, Excel & PowerPoint.
• Ability to manage and prioritise work and meet deadlines.
• Excellent written and oral communication skills and excellent customer care skills.
• Excellent attention to detail.
• Ability to deal with confidential information and maintain confidentiality.
• Ability to work as part of a team.
• Flexible and proactive approach to work
• Have a willingness to learn.
• To be able to work independently and use own initiative.

Desirable

• Experience of working in General Practice.
• HR administrative experience.
• Experience of finance administration/bookkeeping.
• Experience of working with Systm One.

Skills Required