Job Description

We are looking for an enthusiastic individual to join our growing Reception and Administrative Team. You will be working in Reception speaking directly to patients and handling correspondence and carrying out all routine tasks expected of an Administrative Assistant.
Main duties of the job
Answering the telephone and booking patient appointments with clinicians both within the GP surgery and within PCN
Dealing with administrative queries from patients and directing to the appropriate member of staff
Scanning and filing documents on the electronic system
Processing patient registrations
Undertaking other reasonable duties within the framework of the post as directed by the Practice Manager, GP's, or Nursing Team
About us
Knockin is a small rural dispensing general practice situated in the village of Knockin, south of Oswestry. The practice is owned and run by two partners, Dr Jonathan Davis and Dr Damien Thompson. We provide medical services for our 4000 registered patients who live in the local area.
We are part of the Shropshire Rural Alliance Primary Care Network made up of 5 medical practices.
Details
Date posted
26 November 2025
Pay scheme
Other
Salary
12.21 an hour Meets NMW
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1149-25-0001
Job locations
Knockin
Oswestry
Shropshire
SY10 8HL
Job description
Job responsibilities
Please see attached file for full details regarding this post and the associated duties. Full details are contained in the attached document Job description
Job responsibilities
Please see attached file for full details regarding this post and the associated duties. Full details are contained in the attached document
Person Specification
Qualifications
Essential

• GCSE grade A to C in Maths and English

Desirable

• NVQ Level 3 Business Administration

Additional
Essential

• Good communication skills (written and verbal)
• Ability to work on own initiative and as a team

Desirable

• Basic IT skills in Microsoft Office (Outlook, Word, Excel)
• Organisation skills
• Basic knowledge of medical terminology
• Understanding of confidentiality

Experience
Essential

• None - training will be provided

Desirable

• Previous experience in administration and or General Practice

Person Specification
Qualifications
Essential

• GCSE grade A to C in Maths and English

Desirable

• NVQ Level 3 Business Administration

Additional
Essential

• Good communication skills (written and verbal)
• Ability to work on own initiative and as a team

Desirable

• Basic IT skills in Microsoft Office (Outlook, Word, Excel)
• Organisation skills
• Basic knowledge of medical terminology
• Understanding of confidentiality

Experience
Essential

• None - training will be provided

Desirable

• Previous experience in administration and or General Practice

Skills Required