Job Description

Job Title: Office Administrator

As part of our continued expansion in 2025, A1 Clutches is seeking a detail-oriented and organized Office Administrator to join our dynamic team in Tipton. This is an exciting opportunity to be part of A1 Clutches, the Midlands' leading independent clutch, car servicing, and diagnostic repair centre. Established in 1990, A1 Clutches offers a competitive salary, excellent incentives, a generous holiday allowance, and significant opportunities for career progression.

We are looking for applicants who are self-motivated, enthusiastic, and eager to learn about the motor industry. Ideal candidates will be capable of working both independently and collaboratively, with a mindset focused on growth and improvement. A1 Clutches strives for excellence, and we seek individuals who are committed to growing with the company.

Our primary objective is to deliver complete customer satisfaction. As a member of our team, in addition to assisting with the daily operations of a busy office, you will be expected to demonstrate the following qualities:

A strong commitment to ensuring customers receive an exceptional end-to-end experience. Efficient management and distribution of information within the office. Ability to handle inquiries from both customers and staff. Effective management of office supplies and organization of office activities. Adherence to our core values, treating others with respect and courtesy. A continuous desire to learn and improve your performance. Strong organizational skills, with the ability to multitask, including scheduling, data entry, and administrative support. Precision in completing paperwork, such as reports, invoices, and other documents. A focus on promoting and maintaining the company's positive image.

We offer:

Competitive salary starting from 26,500 per year, with potential increases based on experience. Company pension scheme, employee discount. Free, on-site parking. Full-time, permanent position.

Working Hours:

Monday to Friday: 08:00 - 17:30 Saturday: 08:30 - 15:30

Location:

Tipton, DY4 9AU - applicants should be able to reliably commute or plan to relocate before starting work.

Responsibilities:

Manage front-office reception and oversee all office administrative tasks. Organize and maintain filing systems in accordance with our internal database. Perform data entry and ensure the accuracy of records. Assist with organizing and scheduling meetings and appointments. Collaborate with team members to maintain an efficient workflow. Follow safety protocols and maintain a clean, organized workspace. Provide exceptional customer service by addressing queries and meeting client needs.

Requirements:

Proven experience as an Office Administrator or in a similar role is preferred but not required (training will be provided). Strong understanding of office management systems and procedures. Proficiency in Microsoft Office Suite and other office management tools. Excellent problem-solving, organizational, and communication skills. Detail-oriented, with the ability to manage multiple tasks simultaneously. Ability to work independently as well as part of a team.
If you are an experienced Office Administrator looking for a new challenge and a rewarding career, we encourage you to apply and join our supportive, motivated team at A1 Clutches.

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: From 26,500.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Tipton: reliably commute or plan to relocate before starting work (required)
Application question(s):

Would you be able to work full time? We work Monday to Friday from 8am to 5.30pm and Saturday from 8.30am to 3.30pm.
Experience:

Administrative experience: 1 year (preferred) Customer service: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person