Job Description

About South Yorkshire Windows:At South Yorkshire Windows, we are a leading supplier and installer of high-quality windows, doors, and conservatories. Our commitment to delivering exceptional service and products has earned us a reputation for excellence in the home improvement industry. We are currently looking to expand our team and seek a motivated and organized individual to join us as a .Role Overview:As a Sales Administrator at South Yorkshire Windows, you will be a crucial part of our sales team, providing administrative support to ensure smooth operations and excellent customer service. You will assist in managing sales orders, maintaining accurate customer records, and supporting the sales team in delivering timely and efficient solutions for our clients.Key Responsibilities:

Order Processing:

Process customer orders from initial inquiry through to final delivery, ensuring all details are correct and recorded accurately.

Customer Support:

Provide administrative support to customers, addressing queries related to product specifications, order status, and delivery schedules.

Sales Support:

Assist the sales team in preparing quotations, proposals, and presentations for potential clients.

Data Management:

Maintain and update the customer database, ensuring accurate and up-to-date records of orders, contacts, and communications.

Communication:

Liaise between the sales team, customers, and suppliers to ensure timely and accurate information flow.

Sales Reporting:

Prepare weekly and monthly reports on sales performance, orders, and customer feedback for management review.

Documentation:

Prepare and maintain all relevant paperwork, contracts, and delivery notes in an organized and accessible manner.

Customer Invoicing:

Assist in the preparation of invoices and ensure timely follow-up for payment processing.

Coordination:

Help manage the scheduling and logistics of deliveries and installations, coordinating between customers, the production team, and delivery staff.

Problem-Solving:

Address and resolve any issues related to orders or deliveries, providing efficient solutions to maintain customer satisfaction.
Key Skills and Qualifications:

Previous experience in an administrative or sales support role, ideally within a sales or customer service environment. Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Excellent written and verbal communication skills. Proficient in Microsoft Office, particularly Excel and Word; experience with CRM software is a plus. High attention to detail and accuracy. Ability to work well under pressure and meet deadlines. A proactive approach to problem-solving and customer service. A positive, team-oriented attitude with a willingness to support colleagues and customers.
Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Benefits:

Employee discount On-site parking
Experience:

window industry : 1 year (required)
Language:

English (required)
Work Location: In person