Job Description

Expected Shortlisting Date
30/09/2025
Planned Interview Date
06/10/2025
An exciting opportunity has arisen for an enthusiastic and patient centred individual to join the Abdominal Medicine & Surgery Team in the role of Admissions co-ordinator for HPB/UG/PANC
The position is based in the Bexley Wing admissions departments at St James University Hospital. Applicants should have a responsible attitude, be proactive, and demonstrate using initiative. Excellent communication skills are essential as you will be required to liaise with patients and colleagues.
The post holders will be required to work as part of a small team, providing an excellent service for elective patients on the 18 week and cancer pathways whilst ensuring that the pathway is as seamless as possible.
For an informal discussion please contact:
Ashleigh Clarke, Assistant Business Manager, Ashleigh.clarke@nhs.net
Main duties of the job
Schedule and Record patients admission dates on the relevant Trusts administration system including PAS and TMS in an accurate and timely manner in accordance with local Trust policies.
Ensure patients have admissions booked in priority according to their clinical needs and in chronological order.
Organising and prioritising workload based on needs of the service.
Using and updating databases, producing reports and statistics for the team and wider distribution. On a regular and ad hoc basis eg waiting lists and PTL.
Respond effectively to telephone communications in a polite and helpful manner, observing the need for discretion and courtesy. Taking responsibility for returning any follow up calls as necessary.
Liaise with the wards on a regular basis to ensure patient information is accurately recorded on PAS including admission, cancellations and Do Not Attends.
Ensure all cancellations are reported to the wards, clinicians and medical secretaries in a timely manner and make arrangements, where appropriate, to re-admit the patient.
Ensure work is completed and targets met within agreed timescales and in line with the trust policies and procedures.
About us
To work within the Trusts admission environment to facilitate the smooth, and efficient delivery of the patient administration pathway from the decision to admit the patient and throughout the inpatient process.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Details
Date posted
05 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-AMS-346
Job locations
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Job description
Job responsibilities
The admissions co-ordinator is expected to provide an efficient, effective and accurate administration and service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients. Job description
Job responsibilities
The admissions co-ordinator is expected to provide an efficient, effective and accurate administration and service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients.
Person Specification
Qualifications
Essential

• Qualifications - Good Basic Standard of Education demonstrating excellent communication skills and numeracy
• Minimum of 5 GCSE, NVQ or the equivalent qualifications

Skills & behaviours
Essential

• Fair, honest and consistent in their approach. Diplomatic, self-motivated and enthusiastic with a professional attitude. Communicate sensitively and effectively.
• A good team player, with the ability to work independently and flexibly in a diverse and demanding environment

Desirable

• Ability to use the Trusts Patient Administration systems, such as PAS, PPM+, TMS, Microsoft Office

Experience
Essential

• Experience of working in an office environment. (This includes work experience at school or college)

Desirable

• Experience Working with Patients in an administrative environment

Person Specification
Qualifications
Essential

• Qualifications - Good Basic Standard of Education demonstrating excellent communication skills and numeracy
• Minimum of 5 GCSE, NVQ or the equivalent qualifications

Skills & behaviours
Essential

• Fair, honest and consistent in their approach. Diplomatic, self-motivated and enthusiastic with a professional attitude. Communicate sensitively and effectively.
• A good team player, with the ability to work independently and flexibly in a diverse and demanding environment

Desirable

• Ability to use the Trusts Patient Administration systems, such as PAS, PPM+, TMS, Microsoft Office

Experience
Essential

• Experience of working in an office environment. (This includes work experience at school or college)

Desirable

• Experience Working with Patients in an administrative environment

Skills Required