Job Description

We are seeking a compassionate, well-organised, and proactiveCare Co-ordinatorto take on the role ofAdministrative Lead for Safeguarding and Palliative Carewithin our General Practice team. This pivotal role ensures that patients with complex care needsparticularly those in vulnerable situations or requiring end-of-life carereceive coordinated, timely, and effective support.
As part of the wider primary care and multidisciplinary team, the postholder will be responsible for the administrative oversight and facilitation of safeguarding and palliative care processes, ensuring robust systems are in place to support the clinical teams and maintain compliance with legal and regulatory frameworks.
Main duties of the job
Act as the main administrative contact for safeguarding and end-of-life care across the practice. Maintain accurate safeguarding registers, case records, and ensure timely information sharing with local safeguarding partners. Organise safeguarding meetings, take minutes, track actions, and support compliance with training records and CQC standards in partnership with the Safeguarding Lead GP and Practice Manager.
Maintain and update palliative care registers. Coordinate monthly Gold Standards Framework (GSF) or MDT meetingspreparing agendas, documentation, and follow-ups. Liaise with external providers such as hospices, district nurses, and community services to support the implementation of personalised care plans, including DNACPRs and ReSPECT forms.
Track referrals and facilitate communication between healthcare professionals, patients, and families. Provide general admin support to care navigation and clinical teams. Help patients and carers understand care pathways and ensure service continuity. Create and minute weekly MDT meetings, monitoring action completion. Support audits and reporting as required.
About us
Fenland Group Practice is a well-established GP practice serving a large patient population across several sites in the Cambridgeshire Fens. We pride ourselves on our supportive and inclusive working culture, where staff development and patient care are our top priorities. Our multidisciplinary team includes GPs, Advanced Practitioners, Nurses, HCAs, Pharmacists, Social Prescribers, all working together to provide holistic care.
Details
Date posted
22 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0751-25-0008
Job locations
Benwick Road
Doddington
March
Cambridgeshire
PE15 0TG
Job description
Job responsibilities
Key Responsibilities:
Safeguarding (Children & Adults):
Act as the administrative point of contact for all safeguarding concerns and documentation.
Maintain accurate safeguarding registers and case records.
Organise, minute, and follow up actions from safeguarding meetings.
Support the timely sharing of information with local safeguarding partners, in line with confidentiality and data protection regulations.
Ensure all staff safeguarding training records are up to date.
Work closely with the Safeguarding Lead GP and Practice Manager to ensure CQC compliance and policy implementation.
Palliative and End-of-Life Care:
Maintain and regularly update palliative care registers.
Coordinate monthly Gold Standards Framework (GSF) or MDT palliative care meetings including agendas, documentation, and follow-up actions.
Liaise with hospices, district nurses, community services and carers to ensure care plans are shared and implemented.
Monitor and support implementation of personalised care plans and anticipatory care arrangements (e.g., DNACPRs, ReSPECT forms).
Track and monitor progress of referrals, ensuring timely communication between healthcare professionals and patients/families.
General Coordination & Administration:
Liaise with patients, families, and carers to support their understanding of care pathways and ensure continuity of care.
Support audit and reporting requirements related to safeguarding and palliative care.
Maintain up-to-date knowledge of local pathways, services, and referral criteria.
Provide general administrative support to the care navigation and clinical teams where needed.
Create weekly MDT agenda, minute meeting and track actions Job description
Job responsibilities
Key Responsibilities:
Safeguarding (Children & Adults):
Act as the administrative point of contact for all safeguarding concerns and documentation.
Maintain accurate safeguarding registers and case records.
Organise, minute, and follow up actions from safeguarding meetings.
Support the timely sharing of information with local safeguarding partners, in line with confidentiality and data protection regulations.
Ensure all staff safeguarding training records are up to date.
Work closely with the Safeguarding Lead GP and Practice Manager to ensure CQC compliance and policy implementation.
Palliative and End-of-Life Care:
Maintain and regularly update palliative care registers.
Coordinate monthly Gold Standards Framework (GSF) or MDT palliative care meetings including agendas, documentation, and follow-up actions.
Liaise with hospices, district nurses, community services and carers to ensure care plans are shared and implemented.
Monitor and support implementation of personalised care plans and anticipatory care arrangements (e.g., DNACPRs, ReSPECT forms).
Track and monitor progress of referrals, ensuring timely communication between healthcare professionals and patients/families.
General Coordination & Administration:
Liaise with patients, families, and carers to support their understanding of care pathways and ensure continuity of care.
Support audit and reporting requirements related to safeguarding and palliative care.
Maintain up-to-date knowledge of local pathways, services, and referral criteria.
Provide general administrative support to the care navigation and clinical teams where needed.
Create weekly MDT agenda, minute meeting and track actions
Person Specification
Experience
Essential

• Experience in a healthcare or general practice administrative role.
• Strong understanding of safeguarding principles and confidentiality requirements.
• Excellent organisational and communication skills.
• Ability to work with sensitivity and discretion around complex and emotionally challenging issues.
• Proficient in the use of clinical systems (e.g.SystmOne, accurex) and Microsoft Office.
• Ability to prioritise and manage workload independently.

Desirable

• Prior experience in a safeguarding or palliative care support role.
• Knowledge of NHS frameworks including GSF and CQC standards.
• Training in safeguarding or palliative care administration.

Person Specification
Experience
Essential

• Experience in a healthcare or general practice administrative role.
• Strong understanding of safeguarding principles and confidentiality requirements.
• Excellent organisational and communication skills.
• Ability to work with sensitivity and discretion around complex and emotionally challenging issues.
• Proficient in the use of clinical systems (e.g.SystmOne, accurex) and Microsoft Office.
• Ability to prioritise and manage workload independently.

Desirable

• Prior experience in a safeguarding or palliative care support role.
• Knowledge of NHS frameworks including GSF and CQC standards.
• Training in safeguarding or palliative care administration.

Skills Required