Job Description

Location

Egham

Salary

28,928 per annum - including London Allowance

Post Type

Full Time

Hours per Week

35

Weeks per Year

52

Closing Date

23.59 hours BST on Sunday 03 August 2025

Reference

0725-155

Right to work:

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.



Full-Time, Permanent


Applications are invited for the post of Administrative Officer in the Access and Success team within the Directorate of Student Success.


In this role you will be part of the newly formed Access and Success team which supports students and staff through teaching, training and outreach events. The team includes Academic Skills, Widening Access, E-learning and Educational Development. You will play a key role in supporting the work of the team, leading on and contributing to a variety of tasks related to the administration of:

Academic Skills Projects to support the changing service delivery of Access and Success Education Excellence Awards Access and Participation interventions

Such tasks include: managing queries, bookings, forms and promotion of activities; collating and presenting data to help demonstrate the impact of the team's work; supporting meetings and timetabling of activities; purchasing resources and processing purchase orders.


You will communicate with students and colleagues across and outside the University, will work closely with one main team lead, and will collaborate with other team or project leads. Therefore, you will have excellent interpersonal and communication skills. You will support the team to deliver excellent customer service, so will act proactively to improve administrative processes and service quality. You will manage and contribute to a wide variety of different tasks, so will have good organization skills, a systematic approach, and be able to independently manage conflicting demands. You will update webpages, input and check numerical data and contribute to professional documents, so will have a good level of literacy and numeracy, and will be a proficient user of key Microsoft 365 apps. You may also support outreach activities for the Widening Access team, so will undergo an enhanced DBS check and safeguarding training, be willing to travel to schools in London and the South East, and may once or twice per year work overnight campus residential events.


In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement Training and Development opportunities Pension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.


For an informal discussion about the post, please contact Brett Harmony on brett.harmony@rhul.ac.uk


For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk


Please quote the reference:

0725-155

Closing Date:

3 August 2025

Interview Date:

15 August 2025 (provisional)

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our

Equality and Diversity Intranet page

.



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