Job Description

MOJ-Coventry Magistrates Court
Admin Officer
Location: Little Park Street, Coventry, CV1 2SQ, United Kingdom, occasionally travel to Leamington Magistrates Court
OFFICE BASED
Hourly rate: 12.36 - 12.53 per hour
Working Days/Hours: 37 hours per week, Monday-Friday 9am -5pm
Contract: This a temporary position until 31st December 2025 but due to be extended pending performance and business needs
Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.
Experience Needed/desired:

• Dealing with customers
• Clear and understandable
• Time management
• IT skills
• Confident with technology
• Are able to deal with difficult customers
• Proactive thinking
• Team working/player
• Build a repour with others

List the duties/ responsibilities:

• Customer service via telephone
• Face to face interaction with the public
• Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
• Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this
• Inputting Data onto the system
• Preparing Papers
• Creating and updating records
• Email correspondence
• General Administration Duties

Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS
Training provided, what is their training plan and location of training:
No annual leave whilst in training.
1 to 1 with a member of staff and e-learning, then they will reach out to the team for help/assistant.
Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Skills Required