Job Description

Background

1. The Reserve Forces' and Cadets' Associations (RFCAs) are central government bodies with Crown status, each with their own schemes of association, drawn up in accordance with Defence Council regulations, under the Reserve Forces Act 1996 (RFA 96). The RFCAs are arm's-length bodies (ALB) of the Ministry of Defence (MOD). The Council of RFCAs (CRFCA) constituted by the 13 individual RFCAs provides central coordination and the corporate focus to enable the Associations to fulfil the requirements of their customers, within resources. The CRFCA gives advice and assistance to the Defence Council and to the Royal Navy, the Army and the Royal Air Force on matters that concern Reserve Forces and cadets.



2.

Appointment details

.

a.

Job title

: Business Support Administrative Officer

b.

Job grade

: E1 Grade (AO) -

22.5 hours

c.

Reports to

: Business Services Support Executive Officer (BSEO)

d.

Location

: Mount House, Mount Street, Taunton, TA1 3QE

General Description of the Role

3. Support the efficient workings of the Secretariat and support to all other Wx RFCA Personnel and departments.

4.

Principal Areas of Accountability, Tasks and Duties

a. Leadership

Demonstrate a personal commitment to the aims and objectives of the RFCA Demonstrate a clear understanding of own area of responsibility Support line management in delivering RFCA goals Understand and support the RFCA Business Support Team activity.

b. Communication/Engagement and Stakeholder Management.

Develop and maintain open, honest and collaborative working relationships with staff. Ensure compliance with CRFCA and RFCA corporate approaches

c. Administrative Support

Provide an effective administrative support service to the RFCA Business Support Team Carry out general administrative duties as required e.g. photocopying, filing and post Assist in maintaining the conference room diary of bookings Maintain RFCA Staff Lists including the Association Telephone and Staff List To maintain an annual record of bids for Queen's Birthday Parade and Distribute tickets as directed

d. Financial Management

Provision of travel and accommodation arrangements for the Chairman, Chief Executive, Deputy Chief Executive and other members of staff

Booking rail tickets and flight tickets for members of staff, researching to obtain the best value. Booking accommodation for members of staff, researching to obtain the best value

Recording credit card purchases on Symphony

Collating receipts for all credit card purchases and linking with credit card statement Inputting all expenditure onto Symphony
e.

Meeting Management

Preparation and minute taking for Board subsidiary meetings,

Issuing Calling Notices. Maintaining list of attendees. Preparing Agendas. Distributing meeting papers. Setting up Conference Room. Taking minutes. Circulating minutes. Arranging dates for future meetings

f. Recruitment

Processing/administrative support for all job vacancies within the Association and preparation of Selection Board papers Advertising job vacancies on RFCA website, Indeed, CTP, Gov Find A Job, Forces Families Jobs, Westminster, RFCA Vacancy Notice and RFCA social media channels. - Registering all job applications. - Answering any questions from applicants. - Advising applicants if they have been short-listed for interview. - Issuing Convening Orders. - Preparing Interview Board folders - Requesting references for successful candidates
5.

Staff Management Responsibilities

. None.

6.

Budgetary Responsibilities

. None.

Success Profile

7.

Technical Skills and Qualifications

.

a.

Essential

.

Ability to communicate clearly in writing and orally Excellent organisational and time management skills High level of attention to detail to ensure accuracy and quality in all tasks.
8.

Experience

.

a.

Essential

.

Confident, with the ability to work on own initiative Competent in the use of MS Office applications
b.

Desirable

.

Previous Civil Service or Defence Experience. Understanding of working with volunteers and the volunteer ethos.
9.

Behaviours (

Success Profiles - Civil Service Behaviours).

Managing a quality service Communicating and influencing Changing and improving Delivering at pace
10.

Additional Requirements

The job holder is required to comply with the RFCAs' Code of Conduct and to avoid any conduct which discriminates against colleagues, potential employees or contractors on the grounds of any protected characteristics, as identified by the Equality Act 2010.

The job holder will be required to undergo BPSS as a minimum.

The job holder may be requested

to undertake additional or other activities of a similar nature to those within this job description, which fall within the capabilities and which are commensurate with the grade.

The salary is 27,650 per annum pro rata,

which equates to 16,814 for 22.5 hrs.

The successful applicant will be eligible to join the CRFCA Pension scheme. This is a Career Average Revalued Earnings scheme (CARE) in which the employer contribution is 13% and the employee contribution 5%.

The successful candidate will be entitled to 25 days' (Pro rata) annual leave, plus bank holidays.

Annual leave entitlement increases by 1 day per year up to 30 days; those with 5 years' prior service with HM Forces/OGD will start with 30 days' entitlement.

For an application form and job description please email: wx-hss@rfca.mod.uk

Completed application forms with Curriculum Vitae required by

Friday 2nd January 2026 to wx-cedep@rfca.mod.uk

Job Type: Part-time

Pay: From 16,814.00 per year

Benefits:

Company events Company pension Free parking On-site parking Paid volunteer time Sick pay
Work Location: In person