Administrative Support Officer

Abertillery, Blaenau Gwent, United Kingdom

Job Description

This job is Fixed Term for up to 7 months due to funding.
Team: Primary Care Liaison - Learning DisabilitiesLocation: The Bridge Centre, Abertillery Band: 3 Contract Type: Fixed term until 31st March 2026 Hours: 15 hours per week.
Job Overview:
We are looking for a highly organised and motivated Administrative Support Officer to join our Primary Care Liaison Learning Disabilities Team. This vital role supports the coordination and delivery of services aimed at improving access to healthcare for individuals with learning disabilities across primary care settings.
You will work closely with clinical staff, GP practices, and external partners to ensure smooth administrative operations, accurate data management, and effective communication that underpins the team's work in reducing health inequalities.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job

  • Provide administrative support to the Primary Care Liaison LD Team, including diary management, meeting coordination, and minute-taking.
  • Maintain and update learning disability registers across GP practices.
  • Support the coordination of annual health checks and follow-up appointments.
  • Input, manage, and extract patient data using NHS clinical systems in line with data protection policies.
  • Assist in the preparation and distribution of accessible health information, including easy-read materials.
  • Act as a point of contact for internal and external enquiries, ensuring professional and timely communication.
  • Support the organisation of training sessions and health promotion events for primary care staff and carers.
  • Ensure all administrative processes align with NHS Wales policies and contribute to service improvement initiatives.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Details
Date posted
29 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
040-AC290-0825-A
Job locations
The Bridge Centre
Foundry Bridge
Abertillery
NP13 1BQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Skills & Attributes
Essential
  • Good organisational abilities
  • Good management skills
  • Good verbal and written communication skills
  • Ability to adapt to changes in work routine
Desirable
  • Ability to work flexibly within a team
  • Welsh Speaking
Experience
Essential
  • Administrative/secretarial experience preferably within NHS healthcare environment
  • Experience of communicating with all levels of personnel
Desirable
  • Experience of working in an MDT setting
  • Experience of processing orders through Oracle
Qualifications & Knowledge
Essential
  • Knowledge of admin procedures, systems & activities
  • Vocational Level 3 or equivalent demonstrable knowledge & experience
  • Advanced keyboard skills - word processing, Excel & use of a wide range of computer systems
  • Trained/competent user of IT applications - Myrddin, CSW, Medsecs, Outlook, Word, PowerPoint, Excel & other databases
Desirable
  • Knowledge & understanding of health records function & data protection
  • Knowledge of NHS office procedures
Person Specification
Skills & Attributes
Essential
  • Good organisational abilities
  • Good management skills
  • Good verbal and written communication skills
  • Ability to adapt to changes in work routine
Desirable
  • Ability to work flexibly within a team
  • Welsh Speaking
Experience
Essential
  • Administrative/secretarial experience preferably within NHS healthcare environment
  • Experience of communicating with all levels of personnel
Desirable
  • Experience of working in an MDT setting
  • Experience of processing orders through Oracle
Qualifications & Knowledge
Essential
  • Knowledge of admin procedures, systems & activities
  • Vocational Level 3 or equivalent demonstrable knowledge & experience
  • Advanced keyboard skills - word processing, Excel & use of a wide range of computer systems
  • Trained/competent user of IT applications - Myrddin, CSW, Medsecs, Outlook, Word, PowerPoint, Excel & other databases
Desirable
  • Knowledge & understanding of health records function & data protection
  • Knowledge of NHS office procedures

Skills Required

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Job Detail

  • Job Id
    JD3683463
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    £25,313-26,999 per year
  • Employment Status
    Permanent
  • Job Location
    Abertillery, Blaenau Gwent, United Kingdom
  • Education
    Not mentioned