Job Description

UHNM is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

• The vacancy is for a administrative Support within Outpatients. The job can be very demanding and prioritising workloads is important . The following are tasks undertaken everyday , but can change if requirements are required from the division :

Completing the Appointments for booking within KPI
Sending out invite letters
Completing and actioning Netcall
Filling news and follow ups from the BI report
Working though the slot availability report
Working alongside the clinic co-ordinator to for fill any tasks required
Main duties of the job
Completing the Appointments for booking within KPI
Sending out invite letters
Completing and actioning Netcall
Filling news and follow ups from the BI report
Working though the slot availability report
Working alongside the clinic co-ordinator to fulfill any tasks required
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
22 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
205-7492780-A
Job locations
County Hospital
Weston Road
Stafford
ST16 3SA
Job description
Job responsibilities
The vacancy is for a administrative Support within Outpatients. The job can be very demanding and prioritising workloads is important . The following are tasks undertaken everyday , but can change if requirements are required from the division :
Completing the Appointments for booking within KPI
Sending out invite letters
Completing and actioning Netcall
Filling news and follow ups from the BI report
Working though the slot availability report
Working alongside the clinic co-ordinator to for fill any tasks required Job description
Job responsibilities
The vacancy is for a administrative Support within Outpatients. The job can be very demanding and prioritising workloads is important . The following are tasks undertaken everyday , but can change if requirements are required from the division :
Completing the Appointments for booking within KPI
Sending out invite letters
Completing and actioning Netcall
Filling news and follow ups from the BI report
Working though the slot availability report
Working alongside the clinic co-ordinator to for fill any tasks required
Person Specification
Education qualifications
Essential

• 5 GRADE C OR ABOVE in GCSE TO INCLUDE MATHS AND ENGLISH

Desirable

• PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT

Previous Experience
Essential

• GOOD KNOWLEDGE OF IT

Desirable

• Previous experience of inputting data correctly

Person Specification
Education qualifications
Essential

• 5 GRADE C OR ABOVE in GCSE TO INCLUDE MATHS AND ENGLISH

Desirable

• PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT

Previous Experience
Essential

• GOOD KNOWLEDGE OF IT

Desirable

• Previous experience of inputting data correctly

Skills Required