Job Description

Job Summary

We are looking for an enthusiastic and flexible Administrator / Summariser to join our busy but friendly GP surgery. The role of the Administrator and Summariser involves supporting the Practice with the provision of administrative services such as registering new patients and ensuring all GP-links and reports are completed in EMIS. The role will also include reception duties if required including handling telephone enquiries and electronic patient correspondence.

About Hanham Health

Hanham Health is a large, forward-thinking GP practice in South Gloucestershire operating over two sites (Hanham Surgery and Oldland Surgery) with other branches in Almondsbury and Pilning. We offer a high standard of service to our patients and embrace different ways of working and new initiatives.

We invest heavily in our team members and training opportunities are encouraged.

Core Benefits

26 days of Annual Leave plus bank holidays (this will be pro-rated for part-time employees). The exact individual holiday entitlement will be shared in a document from your manager if you are successful. NHS Pension Scheme Professional Development opportunities A prioritisation on the wellbeing of our staff. For instance, Hanham Health offer comprehensive support through initiatives such as our Employee Assistance Programme, which provides confidential counselling and resources.

Main Duties

Summarising and filing of new patient notes. Processing GP2GP workflow for newly registered patients. Scanning, clinical coding and summarisation of document workflow Allocating Path Lab results. Registering new patients. Ensuring all GP-links and reports are completed in EMIS. Monitoring the practice email account in line with protocol. Assisting with prescription requests and reception duties when required. Covering inbound telephone calls and electronic patient contacts.
The role includes access to highly sensitive information and the post holder should, therefore, ensure that they conduct their work with the strictest confidence and comply with information governance, data protection and record keeping policies at all times.

The successful candidates will need to be hard-working, flexible, enthusiastic and have excellent communication, attention to detail, administrative and IT skills. In addition, we are looking for people who work well and remain calm under pressure and can work independently. Previous experience of a GP practice would be beneficial, but it is not essential as full training will be offered.

Further information about Hanham Health www.hanhamhealth.co.uk.

Application Deadline:

18th August 2025 - Please note that this job advertisement may close earlier than the stated deadline if we identify a suitable candidate or receive a high volume of applications.

Job Types:

Full time

Pay:

12.60 per hour

Work Pattern:

Monday - Friday 08:30 -16:30

Expected hours:

37.5 per week

Job Types: Full-time, Permanent

Pay: 12.60 per hour

Expected hours: 37.5 per week

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Experience:

Medical Records: 1 year (preferred)
Work Location: In person