Job Description

The Administrator role at Practice Plus Group Surrey Out of Hours and CAS is central to ensuring smooth operational and clinical support services. Working closely with managers, supervisors, and the wider team, the postholder provides efficient day-to-day administration including diary coordination, meeting support, and minute-taking.
Responsibilities include managing patient records, monitoring call reports, and overseeing prescription distribution to guarantee timely service delivery. The role also supports purchase orders, invoicing, and supplier relationships, while assisting with recruitment processes and maintaining training records. Administrators are expected to manage office systems, IT data input, and stock control, ensuring seamless communication across teams.
This is a full time role, based on site in Dorking. This position requires excellent organizational skills, attention to detail, and the ability to balance multiple priorities, contributing to the delivery of high-quality patient care and operational excellence within the Surrey Out of Hours and CAS service.
What you'll be doing

• To support the Quality & Patient Engagement Manager and Operations Manager with required admin tasks.
• Provide admin assistance for all special projects and meetings.
• To produce the slide deck for the monthly IUC Quality Assurance Meeting, and to take the minutes of the meeting.
• To collate and disseminate the service monthly audit scores within set timescales.
• To undertake minute taking when requested by a supervisor or manager.
• To carry out general office administration, including but not exclusively: telephone reception, filing, printing and scanning.
• Assist line managers with sharing information to our colleagues. For example, sharing of Colleague Wellbeing initiatives, Special events.
• To maintain the CAS & OOH patient amalgamations and report queue.
• To assist with Clinician recruitment

What we'll look for in you
Essential

• Proven background within an Administration role
• Educated to GCSE level (or equivalent) including Maths and English
• Strong experience using basic IT systems - Excel, Word, Outlook and Database
• Ability to work under pressure, maintaining accuracy and attention to detail

Desirable

• Experience working in a healthcare setting; GP Practice, OOH, UTC or Hospitals

For additional information about the role, please see the attached and Person Specification. If you have any further questions, please contact Mike Shepherd - .
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
All Locations
Dorking Out Of Hours All Locations is a required field
Position
Administration and Business Support
Advertising Salary
25,000
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required