Job Description

This is an exciting new role for a commercial support administrator supporting a recently awarded national contract. Working directly for the account director you will be supporting the contract team in delivering optimal levels of service across the account. This is a great opportunity for an experienced administrator and self-starter to make the role their own.
Hours: 40hrs/week
Location: hybrid, with occasional travel.
Main Duties:

• Provide routine support to the account director.
• Support the managing and monitoring of all aspects of the commercial elements of the contract - hours, values. costs.
• Maintain stats for monitoring of hours delivered, sickness, incidents, compliments and complaints, staff details.
• Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.
• Assist where required to produce and distribute, as required, documents and information, often of a confidential and sensitive nature, in a timely manner consistent with company standards of efficiency and accuracy.
• Develop and introduce innovative processes and procedure to improve efficiency and overall productivity of the administrative function on the contract.
• Promoting continuous process Improvement.
• Ad hoc administrative duties.
• Produce graphs and data for analysis and assist in the production of powerpoints/briefings.
• Act as a central contact for the team.
• Provide an effective and efficient administration service to the contract team to enable successful delivery of priorities.
• To work as an in integral team member to meet the needs and expectations of the organisation, stakeholders and business.
• Assist in smooth running of meetings, taking minutes where necessary, and diary entries for routine and non-routine appointments.
• Booking accommodation/transport as required.
• Production of the monthly contract newsletter.
• Develop positive and progressive relationships with internal and external stakeholders and colleagues.
• Other duties as required.

What we're looking for:

• Previous administration experience, ideally within an operations environment.
• Strong IT skills, especially with Microsoft Office.
• Ability to prioritise, multitask, and meet deadlines.
• Excellent communication and organisational skills.
• Valid UK driving licence and access to a vehicle.
• SC clearance - the ability to achieve.

What we offer you:

• Access to a virtual GP for you and your household.
• Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
• Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.

Skills Required