Job Description

Some key information

This role provides the opportunity for hybrid working, dividing working times approximately equally between home and the County Hall, Block B Office in Taunton. The exact division of time will be subject to manager approval and the working profile adopted and tasks being undertaken. This role is a

fixed term contract

initially for 6 months to cover long term sickness absence. This role is for

22.2 hours

per week, ideally spread over 3, 4 or 5 days

What will I be doing?

We're working to improve the lives of people in Somerset - and you'll be a key part of that. As an Administrator, otherwise known as a Senior Business Support Assistant,, you will be providing administrative support to the Service Manager and Senior Engineers/Team Leaders within our Highways - Bridges and Structures team.



Your day-to-day work will involve:


Processing Abnormal Load Notifications (Typically 75% of workload) Processing Monthly Applications for Payments for works contracts (Typically 25% of workload) Monitoring and actioning the teams email accounts (As required) Triaging Enquiries in the Confirm System (As required) Data Entry on Structures Management System (As required) Preparing Inspection packs for our inspectors (As required) Assist with operating the Office Buddy System (As required)

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, with agreement from the manager and as tasks allow.

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you have:


5 GCSE's/ NVQ Level 3 standard or equivalent, including Maths and English. Excellent communication skills, both verbal and written. The ability to prioritise conflicting work demands and deadlines. Experience working in an office environment and/or administration role. The ability to work productively and unaided from home. The ability to use software that has GIS interaction or interfaces Sound working knowledge of Microsoft Office 365 applications, in particular Microsoft Outlook, Teams, Word, Excel and SharePoint.

We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.



We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply.

What's in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.



We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:


We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Anything else I should know?

The salary for the role is Grade 14, ranging from 14,642 to 15,109 per annum for 22.2 hours per week.



For an informal chat about the role, you can contact Paul Nation (Asset Team Leader) on 07585 795 564 or email bridges@somerset.gov.uk



When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.



If you have all the information you need, just hit the apply button - we can't wait to hear from you.



Job Reference: SCC05562