Job Description

Enhance Healthcare | Administrator


Deanston Care Home is situated in the Blairhill area of Coatbridge. It can accommodate up to 32 residents with various dependencies.

Overview

The Administrator is responsible for overseeing the daily operations of the service in conjunction with the Home Manager, working side-by-side to ensure communications are key within the running of the service. The Administrator will be responsible for a number of areas, including managing resources, staff information, finances including fee reporting and personal allowances. The Administrator will aid in creating a comfortable and supportive environment for those living in the service.

Report to:
Home Manager

Roles & Responsibilities

Administration

To provide administration support to the Home manager to ensure that the care centre is run efficiently and adequately in line with the Company policies and procedures. Respond to all enquiries from service users, family of service users and visitors and redirect these enquiries in the appropriate manner to the relevant person Maintain accurate and complete financial records of the Care Centre in line with the Company policies and procedures, using the computer and manual systems. Process receipts of monies against service user's accounts and maintain accurate records. Prepare and submit relevant service user's financial information to head office to ensure that invoices to service users and local authorities are produced accurately and promptly. To liaise with the relevant colleagues to resolve any outstanding issues regarding accounts. Processing payroll and maintain accurate staff attendance records. Complete personnel files for service users and staff members in line with the company policies and procedures. Actively market the care centre and promote a positive and professional profile within the local community. Welcome visitors and potential service users. Maintain an effective and informative reception area, displaying relevant information in relation to the Care Centre.
Communication

Act courteously toward staff members, service users and their visitors. Attend staff meetings. Always act in a manner which respects and promotes the confidentiality of Service Users, Staff and any other involved parties.
Training & Development

Maintain professional knowledge and competence. Attend mandatory training days/courses, on or off site, as and when required.
Health & Safety

Report immediately to the Home Manager, or Person in Charge, any accident or potential accident incurred by a service user, colleague, visitor or self. Understand, and ensure the implementation of, the Care Centre's Health and Safety policy, and Emergency and Fire procedures. Promote safe working practice within the Care Centre. Ensure the security of the Care Centre is maintained at all times Staff are responsible for ensuring that they understand the Infection Prevention and Control Policy. They should be fully aware of how and when to use PPE as per company policies and procedures in line with local and national guidelines
Other Duties

Other such reasonable duties within the general scope of the job title at the Home Managers discretion
Job Types: Part-time, Permanent

Pay: 12.36 per hour

Expected hours: 22.5 per week

Work Location: In person