Job Description

Administrator (Engagement & Ownership)

===========================================


Salary:

24,961-27,049 (Appointment at the bottom of the band)

Location:

Merthyr Tydfil

This is a permanent

,

full time (30hrs - 4 day week) vacancy that will close in 13 days at 14:00 BST.

Vacancy

Administrator (Engagement & Ownership Team)

Location: Merthyr Tydfil

Salary:

24,961 to 27,049

(Appointment to bottom of Band) Pay Award Pending

Contract Type: Permanent

Hours of work: 37 hrs (30hrs - 4 Day Week)

Do you have fantastic administrative skills and want to help us to take our governance and engagement services with tenants & colleagues to the next level?

If so, we would love you to come and join our amazing mutual!

Are you our ideal candidate?

In this role,

you will provide administrative assistance to the Engagement & Ownership Team, contributing positively to the team by delivering excellent customer service and by promoting continuous improvement.


Your day-to-day role will be multi-faceted including supporting the facilitation of various meetings, including taking notes and minutes and monitoring actions. You will assist the team in organising diaries, making catering and travel arrangements, record keeping and processing purchase orders. This role would suit someone looking for a varied workload, who has experience dealing with a range of audiences.


You will use your comprehensive administrative skills to support a range of people including our Board and Democratic Body, Executive, Senior and Operational Leaders tenants and colleagues, and you will be guided by our Governance Partner., You will work alongside them in a mutual way to ensure that we meet our aims and objectives, and deliver on Welsh Government requirements.


To succeed in this role, you'll come with extensive administrative skills, ideally from a similar environment & will be computer literate with a working knowledge of Microsoft products (including Sharepoint, Teams and Outlook). You'll also be self-motivated with an ability to prioritise your workload and manage multiple demands.

Please note, due to the nature of this role, there will be occasions where you will be expected to travel within the Merthyr Borough for your role.

How to apply:

You will need to submit your CV and fill out a short application form which you can do by clicking on the Apply button at the top of this page.

When you upload your CV, can we ask that you don't include any personal information that identifies you. This means we can recruit based on your knowledge and skills, not background, gender and ethnicity.

Personal information would include the following:

Name/Title

Educational institutions

Age

Gender

Email and postal address

Phone number

Nationality/immigration status

Closing date for applications is Thursday 10th July 2025 at 14:00pm.

Merthyr Valleys Homes reserves the right to close this vacancy early if a high number of sufficient applications are received prior to the closing date.

Our Mutual

As well as having a great culture, we offer a range of excellent benefits. These include generous annual leave and pension contributions, family friendly working arrangements, exciting career progression opportunities, 24/7 access to our Employee Assistance Programme and Happy Me, our very own initiative to support your wellbeing and help you to thrive.


There's more - we're trialling a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants. So, 100% of our services, in 80% of the hours, for 100% of the salary.


You can be proud to be part of an organisation who's passionate about giving back in every aspect of what we do. We're an anchor investor, proudly supporting our communities and the people who live in them.


We are committed to our responsibilities as a landlord, business and mutual in every way. We are passionate about playing our part in tackling the climate emergency, and our new Climate Strategy clearly sets our commitments, actions and goals to do this.


Joining our mutual will give you the opportunity to become a member and have your say. Our Chief Executive, Michelle Reid, is hugely committed to tenants and employees working together to grow and shape our mutual. To meet our CEO and to get a better sense of who we are, grab yourself a cuppa and click

here

.

Diversity & Inclusion

We don't like to complicate things at MVH. If you are driven to perform, you'll fit right in, it's as simple as that really! We believe people's differences are what make them great and actively seek out multiple approaches and perspectives. We're passionate about building a culture where everyone feels comfortable bringing their authentic, whole self to work.


We're committed to the principles of equality and diversity, and we want to be a mutual for everyone. We have been awarded the prestigious Tai Pawb "Quality in Equality and Diversity" accreditation, but we know that we still have work to do. People from Black, Asian and Minority Ethnic communities are currently under-represented in our mutual. We actively encourage people from these communities to apply for this and other roles within the organisation. We operate the Rooney rule and guarantee to interview all under-represented people who meet our essential criteria.


We welcome applications from individuals with disabilities and encourage you to share your Health Adjustment Passport with us. This helps us provide the necessary support and adjustments to support you in your role.

About Us

We are all about people, communities and delivering high quality affordable services. We are the first tenant and employee mutual housing association in Wales. The principles of mutuality guide what we do, from being a living wage employer and living rent landlord, to the mixed representation from tenants and employees we have within our uniquely designed governance structure. We are a successful organisation with great housing services, we have sound finances and believe in being efficient. You can read our latest Annual Report, Democratic Body Report to Members, and Value for Money statement by clicking

here.

Our Benefits

Merthyr Valleys Homes is a great place to be! Find out about all our great benefits by clicking

here

.