Job Description

Location

Fakenham

Employment Type

Permanent

Department

Farms and Rural Business


Description
This is a pivotal role in the support and development of our business. Working closely with the partners, managers, and members of the team, you will provide support to them on a range of activities from client liaison, coordinating project activities, administration, compliance, and support. The role also includes receptionist responsibilities.
Responsibilities

Main responsibilities: (Including but not limited to):

Client Service

Managing and maintaining a professional and welcoming environment, organising meetings and hospitality, maintaining records, setting up new clients on our systems and running compliance procedures such as anti-money laundering. Managing client documentation using a variety of bespoke software packages. Helping to manage the client cycle from set-up of new clients to submission of final accounts to Companies House and HMRC. Working with portfolio holders and completing all client procedures and related company secretarial services, management of client critical deadlines. Company secretarial services performed for our clients include filing of company confirmation statements, dividend vouchers, company details changes and directorship changes.

Office Support

Copying, scanning, binding, electronic document filing, compiling standard letters for Companies House and bound accounts to clients. Providing cover when secretarial support is unavailable, receiving and sorting incoming mail and managing all outgoing post and packages utilising the most appropriate means including scanning documents into our electronic document management system Electronic filing of accounts and tax returns Responsible for arranging internal and external meetings Assisting the billing process by sending invoices Answering the telephone and dealing with queries from both clients and staff Liaising with other teams such as the facilities team, the database team in terms of keeping client information up to date and processing anti-money laundering information, and the marketing team in terms of the administration of business development mailings and events. Potential to undertake other tasks and projects as appropriate

Person Specification

A minimum of English and Mathematics GCSEs (minimum grade C/4) or equivalent academic accreditation.

Essential experience

Working in a customer facing role The ability to work both independently using own initiative and as a key member of a wider team Working in an administrative role Dealing with internal and external client matters Reporting to and working with a management team Microsoft packages, including Excel, internet, email and computerised packages and ability to pick up internal systems quickly

Personal attributes

Able to work well as part of a team Adaptable and flexible: able to work on a range of different tasks, work under pressure and meet deadlines, work without supervision Strong attention to detail and work to a high level of accuracy Problem-solving Excellent customer service and communication skills, both written and verbal Confidence Organisational skills and the ability to take the initiative and work in a methodical manner Sound judgment to identify and report problems to supervisors and lead on resolving them

Other

Some travel to other offices in East Anglia may be required Requirements

Administrator

Within

Farms and Rural Business

Based in

Fakenham

Working hours: 37.5 hours per week



This role is graded at

Level 1

within our job grading framework.

Working at Larking Gowen
At Larking Gowen, our people get the very best career opportunities in accountancy and business advice. Whether you're just starting out and you're looking for an Apprenticeship or Graduate opportunity or you've been working in the business for some time, we'll make sure you get all the support you need to take you to the next step in your career and beyond.



We pride ourselves on being a friendly business that looks after our people and is active in the community. As soon as you join us, you'll be working hands-on, and starting to build your own professional relationships.



Larking Gowen has been around for more than 130 years. We have gone from strength to strength and have built our reputation for loyalty and reliability. We're also forward looking, keeping abreast of change in a fast-moving environment.

Platinum credited training provider

Pension scheme (salary exchange)

Paid professional subscriptions

Rewards for client referrals

Social responsibility and charity support

Social and sports activities

Suggestion scheme and Innovation Fund

Paid holiday and option to purchase additional holiday through salary exchange

Corporate membership providing discounts on theatre and arts

Market Leading MediCash Programme

Employee Assistance Programme

3 x salary Death In Service