Job Description

About Sea City Partnership (St Marys, Mulberry & Victor Street surgeries)

St Marys Surgery is a well-established, dedicated, large inner city GP practice offering care and support to all of our patients. We are working collaboratively with Victor Street and Mulberry Surgeries and looking to expand our Workflow team as we set up more centralised back-office functions across the three surgeries serving a population of around 40,000 patients across the city of Southampton. As an employer we review pay scales in line with the national living wage or above.

Job Summary

The post holder will support the Admin Team based at St Marys surgery, in a short term permanent position. The key aspect of the is flexible role is workflow optimisation, which involves reading & processing electronic documents including read coding, following set pathways and escalating documents to GP's or other members of the surgery team. Full training would be given but it would great to hear from you if you have workflow experience or indeed have previously worked in a GP practice/clinical environment and are looking for a change. We are a large team based over three sites so it maybe necessary at times to travel between sites.

Key Responsibilities

Workflow optimisation Process medical record requests from patients and other agencies Read coding Send invite letters/texts to patients Scanning/filing Process pathology results General administrative duties i.e. processing tasks, dealing with enquiries from colleagues and patients Receiving and responding to email requests Other duties
The above responsibilities are not exhaustive. The post holder may from time to time be required to undertake other activities commensurate with the expected levels of responsibility and scope of the role, within levels of attained competence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Academic/Vocational Qualifications GCSE/O level qualification in English and Mathematics

Experience

At least 2 years' experience of working in an administrative role Ability to take in a lot of information and follow processes. Experience working in within General Practice or clinical environment Experience of workflow optimisation

Knowledge / Skills

IT literate Communication skills, both written and verbal Data Entry skills Primary Care Clinical system - preferably TPP System-one

Qualities / Attributes

Fast learner Excellent communicator Commitment to service improvement Attention to detail Ability to prioritise and manage workload Flexible approach / team player
Hours: 3-4 hours per day

Short term flexible role

Feel free to call Kerry-Anne (Admin team) for an informal chat on 02380 333778.

Job Types: Temp to perm, Zero hours contract

Pay: From 12.30 per hour

Benefits:

Company events Cycle to work scheme Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Work Location: In person