To administer the processes for establishing efficient clinics; booking interpreters and transport for patients who require them, ringing to confirm attendances with patients, organising appointment letter print runs and sending out letters, processing outcome and discharge forms, cancelling and rescheduling clinics. To maintain accurate electronic records (and paper records where appropriate). For paper records, this may include maintaining effective filing systems. Organising teaching and education days for staff; booking rooms and hospitality, advertising, booking in staff, photocopying materials, supporting logistics (in conjunction with systems admin team) To administer incoming and outgoing post as necessary, and to undertake filing, archiving and other administrative roles.
To be involved in continuous review of systems and processes. To assist with analysis and monitoring of performance and activity, making use of a range of information. Support the band 4 Administrators in the referral management and appointment booking processes including timely saving of referrals received via the Service Generic Emails.
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