Job Description

Overview

About Us:

We are a growing tuition centre dedicated to supporting students in achieving their academic goals. We provide a friendly and professional learning environment for both staff and students.

Role Overview:

We are looking for an organised and reliable Administrative Assistant to join our team. The successful candidate will be the first point of contact for parents, students, and staff, ensuring the smooth day-to-day running of the tuition centre.

Working Hours:

15-20 hours per week This includes 6 hours on Saturday morning (compulsory) Remaining hours will be spread across weekday afternoons and evenings(Exact schedule will be confirmed at interview stage.)
Key Responsibilities:

Answer phone calls, emails, and face-to-face enquiries in a professional manner Manage student registrations, records, and attendance logs Schedule lessons and maintain tutors' timetables Process payments, issue receipts, and keep financial records up to date Assist with preparing teaching materials and resources when required Ensure the centre is well-presented, clean and welcoming at all times Support management with general administrative tasks. Tutors and the manager may call on you for technical assistance or general help, such as marking papers or printing resources, during sessions. You will be responsible for the secure opening and closing of the centre.
Requirements:

Minimum GCSE-level education (or equivalent) Strong communication and interpersonal skills Good organisational skills and attention to detail Confident using Microsoft Office / Google Workspace (Word, Excel, Sheets etc.) Ability to multitask and work independently Previous admin experience (preferred but not essential) Friendly, professional, and approachable manner All applicants must be willing to undergo a DBS check
What We Offer:

Supportive and welcoming working environment Flexible hours within the set working times Opportunities for growth within the centre
Job Types: Part-time, Permanent

Pay: 12.50-13.00 per hour

Benefits:

Additional leave
Ability to commute/relocate:

Keighley BD21 5JA: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you comfortable working in an environment where access to classrooms and offices may involve the use of stairs?
Education:

GCSE or equivalent (required)
Experience:

Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person