Job Description

Job Advert

Administrator

Manchester, Trafford Park


26,000 - 28,000 (depending on experience) + 10% Annual Bonus

Mon - Fri. Full Time (FT = 40 hours per week on rota. 08:00 to 16:30). Office Based full time.

Your Role

At Coolfreeze, part of the Rygor Group, we are looking for an organised and efficient administrator to join our expanding team. We are looking for an individual who is passionate about delivering exceptional customer service through a highly organised approach to administration. You will approach this role with a commercial mindset and will work effectively with all stakeholders to ensure smooth and efficient processes are in place and maintained, including creating order acknowledgements in readiness to send to the customer and tracking quote status and reporting on customer conversions.

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Skills & Behaviours Required for this Role:

Communication -

This role is pivotal making sure the factories administration run smoothly, to ensure brilliant customer service. Working with the sales, accounts, and manufacturing teams, you are clear with what is required and by when and make sure it is delivered to timescale.

Time Management

- When the phones are ringing, and emails are coming though, as well as working to deadlines, being able to manage your time effectively, is essential. Strong organisation skills are key to this.

Resilience

- A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Motivation

- To ensure personal and team success, being motivated is essential.

Our Values & Behaviours

We're looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Rewarding

I am grateful. I am courageous. I am curious.

Reliable

I am honest. I am attentive. I am trustworthy.

Respectful

I am inclusive. I am resilient. I am kind.

Benefits for you

Auto-enrolment pension. A day off for your Birthday. Enhanced Maternity and Paternity policies. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion). Training opportunities and access to our in-house training hub. Long service recognition. Branded uniform. Death in service benefit. 20 days annual leave plus bank holidays

About Us

Coolfreeze is part of the Rygor Group, a large nationwide company with a long established history in the UK. Coolfreeze specialises in the manufacturing and conversion of commercial vehicle refrigerated bodies / vehicles. We are one of the UK's best known brands in this space, and with the recent acquisition of Coolfreeze by the Rygor Group, we are on a rapid trajectory for expansion. Joining our team will give you opportunities within the wider group of businesses as things progress.

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Hiring Process

We shortlist CVs online, so make sure to include information about yourself that makes you stand out A short screening call with our hiring manager or a member of our people team Come to site and meet the team, have a tour, and let's have a chat so we can get to know each other better
?If your application is successful, we'll be excited to make you an offer

Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. As an award-winning organisation, we are proud to be a community of professionals from a wide range of backgrounds, experiences, and perspectives. We believe that individuality should be celebrated, and we strive to ensure that every team member feels valued, respected, and empowered. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles. We actively promote an inclusive environment where you can bring your authentic self to work every day, because we know that when you thrive, so does our business

Support

If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.