Job Description

With over 35 years experience, we are recognised as one of the most prominent and successful property companies in the North of England. We offer a multi-disciplinary practice, with services provided in Valuation & Lease Advisory, Commercial Agency, Residential Agency, Land & Development, Building Surveying, Property Management and New Homes.

Over recent years, the company has grown beyond the North East, and now has a presence in Leeds, Manchester, Carlisle and Birmingham, with more on the horizon.

Our people are our biggest asset and key to our success, we pride ourselves on creating an environment whereby our teams are able to develop and reach their full potential by working towards our core values. Many of the existing department heads have grown and progressed into their roles, which highlights the company's commitment to promoting from within.

Summary of Role

We are looking for a proactive, detail-driven Administrator to join our busy and expanding Valuation Team in Newcastle. This is a fantastic opportunity to work alongside a highly skilled group of Chartered Surveyors and contribute to the smooth running of a high-performing department.

In this role, you will be an essential point of contact for our clients while providing vital support to the team. You will coordinate valuations, manage key information, and ensure everything runs efficiently.

This is not just an administrative role, it is a chance to build a rewarding career within a respected and growing firm that offers long-term development opportunities and a chance to work on diverse, interesting projects.

Responsibilities:

Act as a first point of contact for clients, ensuring a friendly, professional, and efficient service. Coordinate property valuations, ensuring all necessary information is accurate, compliant, and up to date. Undertake essential statutory checks as part of the valuation process. Assist in the preparation of professional valuation reports and related documentation. Maintain accurate records of appointments, property details, and client information. Liaise with clients, surveyors, and external partners to arrange appointments, resolve queries, and provide exceptional support. Carry out data entry, database management, and preparation of reports. Manage incoming calls, emails, and correspondence promptly and professionally. Ensure compliance with regulatory standards and company procedures. Provide general administrative assistance to the wider team when required.

Requirements

Previous administrative experience, ideally within property, real estate, or professional services. Excellent organisational skills and the ability to juggle multiple priorities. Strong attention to detail and accuracy in work. Confident communication skills, both written and verbal. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team. Professional and approachable manner when interacting with clients and colleagues. Proactive, adaptable, and eager to learn.
Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Experience:

Administrative: 2 years (required)
Work Location: In person