Job Description

Commissions Officer and Administrator

Location: Queen Hills, Norwich - NR8 5HD
Working hours: 9 - 6
Type: Full-time, Permanent
Salary: 25,500 per annum

Join an award-winning, independent mortgage brokerage where attention to detail and exceptional service make all the difference.

Yellow Brick Mortgages is a nationally recognised firm based in Norwich, serving clients across the UK. With 80+ advisers, 5,900+ 5-star Trustpilot reviews, over 170k donated to charities, and 15k+ trees planted, we're committed to customer service, community and sustainability.

We're now looking for a

Commissions Officer and Administrator

to support our operations. You'll play a vital role in processing commission statements, managing deductions, and providing admin support to our busy team. This is a varied, hands-on role, ideal for someone highly organised, confident with Excel, and ready to take ownership.

What you'll do

Process commission statements and prepare consultant reports.

Administer charity, tree planting, and introducer deductions; create remittances.

Maintain systems, trackers, and update key data.

Liaise with advisors and introducers to resolve queries.

Support the wider admin team with ad-hoc duties.

Call lenders, solicitors, insurers and GP surgeries for updates.

Allocate referrals, update KPIs, and assist with marketing materials.

Provide updates to Estate Agent partners and input data into systems.

What we're looking for

Strong Excel skills (including formulas).

Excellent attention to detail and accuracy.

Confident working independently and following processes.

Strong organisational and communication skills.

A proactive, problem-solving approach.

Financial services, payroll or mortgage admin experience is a bonus (but not essential if you learn quickly!).

Why you'll love working at YBM

Fun, fast-paced environment with career growth.

Award-winning team built on teamwork and trust.

Give back, every mortgage plants a tree and supports local charities.

Day off for your birthday

Supportive culture with regular social events.

Ready to make a difference?

Apply now and join a friendly, fast-growing business where your contribution really matters.

Please email Linda Trett on linda.trett@ybmortgages.co.uk

Job Types: Full-time, Permanent

Pay: 25,500.00 per year

Benefits:

Company events Financial planning services Free parking On-site parking
Work Location: In person

Reference ID: YBMADM
Expected start date: 22/09/2025