Job Description

Are you looking to work for a creative, innovative and forward thinking team?The Neurodevelopmental Conditions Service (NDC) is one of the specialist Child and Adolescent Mental Health Services (CAMHS). We offer diagnostic assessment of autism and attention deficit hyperactivity disorder (ADHD), as well as other neuro-developmental conditions.As a service, we work closely with Oxford University to lead on research opportunities. With the support of NHS England the NDC service are currently developing a new diagnostic ASD Adolescent assessment tool.We're looking for a full time administrator to join our team, to support the amazing work we do.You'll have the opportunity to experience working in an established administrative team, while working alongside the clinical team. The support you provide goes a long way towards making a real difference to the lives of children, young people and their families. So if you're looking for a role that gives you purpose, we're the team for you.The wellbeing of our Administrative and Clinical staff is top of our agenda; we have an active Wellbeing Team and regular opportunities for staff support. We have a strong ethos of collaboration, shared reflection and team working.This a full time role and office based. Please note this role does meet the criteria for sponsorship or work permit.Main duties of the jobThe CAMHS NDC team strongly believe that the context of the young person is fundamental to working with complexities and transdiagnostic presentation. In this role, you will have the opportunity to support both the administration and clinical team, to offer the highest standard of care to the families and young people.On a day-to-day basis, this will include organisation of systems to ensure the smooth running of the office, diary and post management, taking and typing minutes and other clerical duties.Additionally, you will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organizations. You will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary. You will be required to support in covering the reception desk 1 or 2 days a week.About usOxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possibleOur vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"Our values are:"Caring, safe and excellent"At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted01 May 2025Pay schemeAgenda for changeBandBand 4Salaryxc2xa326,530 to xc2xa329,114 a year per annum/pro-rayaContractPermanentWorking patternFull-timeReference number267-OC7146896Job locationsSlade HouseHorspath DriftwayOxfordOX3 7JHJob descriptionJob responsibilitiesOther key responsibilities for this role include:

• To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
• To provide administrative support for meetings as requested and to ensure follow up action is completed.
• Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.
• To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
• To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.
• Use Office computer programs including Excel, Word and Outlook.
• Offer a friendly smile to families and young people when they arrive for appointments.
• Support with reception cover 1 or 2 days a week
• Please see attached detailed job description.

Job descriptionJob responsibilitiesOther key responsibilities for this role include:

• To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
• To provide administrative support for meetings as requested and to ensure follow up action is completed.
• Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.
• To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
• To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.
• Use Office computer programs including Excel, Word and Outlook.
• Offer a friendly smile to families and young people when they arrive for appointments.
• Support with reception cover 1 or 2 days a week
• Please see attached detailed job description.

Person SpecificationEssentialEssential

• Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

EssentialEssential

• Experience of using Office computer programs including Excel, Word and Outlook
• Organisational skills/managing diary systems and tracking information

EssentialEssential

• Excellent telephone manner
• Able to work effectively within a team environment
• Ability to liaise with all professionals and levels in a confident and effective manner

Desirable

• Working knowledge of email systems, Carenotes, Rio and the Patient Browser

Person SpecificationEssentialEssential

• Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

EssentialEssential

• Experience of using Office computer programs including Excel, Word and Outlook
• Organisational skills/managing diary systems and tracking information

EssentialEssential

• Excellent telephone manner
• Able to work effectively within a team environment
• Ability to liaise with all professionals and levels in a confident and effective manner

Desirable

• Working knowledge of email systems, Carenotes, Rio and the Patient Browser

NHS