Interviews to be held at Brindley place Birmingham on 31st July & 1st August 2025
About the role
You will play a vital supporting role in the successful coordination and execution of planned maintenance and investment programmes across our housing stock. Working closely with the Planned Delivery Manager, contractors, and wider property services team, you will ensure that administrative processes run smoothly, accurately, and efficiently from start to finish.
This role involves managing key documentation, updating systems with project milestones and contractor information, coordinating communications with customers, and tracking performance data to support timely and compliant service delivery. You`ll be responsible for raising orders, managing team inboxes, handling customer queries, and ensuring that records are well-maintained.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
You are an organised, proactive, and detail-focused individual with strong administrative skills and a commitment to excellent service. Confident managing data, coordinating tasks, and supporting planned works, you communicate clearly with colleagues, contractors, and customers. You`re comfortable using IT systems, prioritising workloads, and maintaining accurate records, all while ensuring compliance and delivering high-quality support in a fast-paced housing environment.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything
We are one team
We are supportive and caring
We are business-minded for social purpose
We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.
Trust based flexible working and supportive and friendly teams
25 days annual holiday entitlement, increasing to 30 days
One day off for your birthday
Opportunity to buy or sell annual leave
A defined contribution pension scheme GSA matches up to 6% contributions
We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
Access to Blue Light discount card membership
Confidential Employee Assistance Programme (EAP).
Cycle to work Scheme
Eligible for occupational sick pay
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
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