Job Description

Job Title: Administrator

Trust Location: Berkshire Healthcare NHS Foundation Trust Trust

Location: Oakwood Ward, Prospect Park Hospital, Honey End lane, RG30 4EJ

Hours: 30 hours per week

Working Pattern: Mon - Fri, 8am to 4pm with flexibility i.e. 9 to 5 or 8:30 to 4:30

Duration: 4 weeks

What you'll be responsible for:

Job Summary:

Administrators will support the effective operation of office processes and procedures within Oakwood Unit; the Administrator team will provide high quality administrative support between 8:00am and 6.00 pm Monday - Friday. All Administrators will be expected to work flexibly and undertake all administrative functions within the unit to ensure that unit is able to operate smoothly and effectively.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

Key Duties and Responsibilities

Reception:

Maintain a welcoming, neat and tidy reception area; Collect, sort and distribute post for the unit; Undertake reception duties and welcome / direct visitors into the unit and maintain a welcoming, tidy reception area; Answer all telephone calls coming into the unit in a polite and timely manner, taking messages for clinical staff and directing appropriate calls to the Unit Manager; Organise room bookings and assist in room preparation prior to and after service or visitor meetings;

Unit administration:

Provide administrative and clerical support to the unit manager and unit staff as required. Administer all office systems, both electronic and hard copy, across the service, ensuring that patient files are maintained to a high standard and services run smoothly. Liaise with Training and Development to organise staff training and maintain staff training records, keeping the ward manager informed of compliance. Ensuring effective communication with all disciplines, patients and relatives. Liaising with other departments/ outside organisations as necessary to fulfil role. As necessary, attend meetings where the information may be sensitive and complex, taking and transcribing minutes. Distribute information prior and after meetings in a timely manner. Data extraction from the 'RIO' patient information management system and other electronic systems on a daily basis. Implement, maintain and ensure that robust administrative systems and processes are in place. Operate office equipment, including printers, faxes, PCs and telephones. Organise, collate and maintain patient records. Maintain unit notice board. Maintain stocks of documentation required on the unit

Communication:

Maintain effective and high-quality communication across the team as well as with all patients and visitors Ensure the distribution of patient and staff communications and information across the service as required Provide high quality liaison with other departments and agencies to assist in the arrangement of appointments and discharges and dealing with confidential information in an appropriate manner

You'll have the following skills/experience:

Previous Experience

Experience with word/ excel Previous knowledge and experience of working in a busy office and / or customer care environment, undertaking a full range of administrative duties Experience within a care setting

Knowledge, Skills & Abilities

Knowledge of IT systems and software Ability to organise and prioritise own workload Excellent interpersonal and communication skills Ability to empathise, be supportive and sensitive to the needs of others Ability to work to a high level of accuracy Ability to work effectively as part of a team, demonstrating accountability for own work and an ability to work on own initiative Ability to participate in meetings and take minutes Willingness to learn new skills and attend training, supervision and other professional development opportunities

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary
Contract length: 3 months

Pay: 13.60 per hour

Work Location: In person