Job Description

We are looking for a passionate and experienced full-time Administrator to work in our busy Bourne End office.

If you have experience as a Senior Support Worker or Senior Health Care Assistant and want to take the next step up in your career, we still want to hear from you. All new applicants receive fully paid induction and training.

Are you organised, detail-driven, and passionate about supporting services that make a real difference?

Radfield Home Care

is seeking an

Administrator

to play a key role in delivering high-quality support and care to our clients in South Bucks.

About the Role

As Administrator, you will be at the heart of our operations -- keeping the organisation running smoothly behind the scenes and ensuring we remain compliant with CQC regulations.

Your work will involve:

Managing records and documentation

: You'll maintain accurate, up-to-date records for all aspects of the service, including client files, staff files, compliance documents, and operational logs. This will support our readiness for CQC inspections at all times.

Coordinating daily operations

: From scheduling meetings, training, and compliance reviews to overseeing inventories and supplies, you'll help ensure every part of our service functions effectively.

Recruitment administration

: You'll support our safe recruitment processes -- helping to coordinate DBS checks, references, and maintain complete staff records that meet inspection requirements.

Acting as a communication hub

: You'll be a key point of contact for care professionals in the field, internal teams, social workers, local authorities, and external agencies, ensuring that information is shared clearly and professionally.

Helping us stay ahead of compliance demands

: You'll proactively identify where records or processes need updating, and work with the management team to address gaps before they become issues.

Be part of the on-call team

: You'll take part in the on-call function of the business, ensuring safe operations of the business throughout the week.
This is a varied and hands-on role where no two days are the same -- perfect for someone who enjoys working in a fast-paced, purposeful environment where attention to detail truly matters.

What We're Looking For;

Essential:

Strong administrative experience (preferably within social care, education, or another regulated environment). Exceptional organisation, time management, and communication skills. Ability to work independently and as part of a collaborative team. Proficiency in Google Suite (Docs, Sheets, Drive) and confidence using digital systems. A clear understanding of the importance of confidentiality, GDPR, and professional boundaries.

Desirable:

Experience of care planning software, experience of Access software would be a distinct advantage Familiarity with CQC Standards and the regulation surrounding the Adult Care sector An Enhanced DBS Certificate on the Update Service
Why Join Us?

Radfield Home Care is a trusted and award-winning provider of high-quality care for adults in the local community. As our Administrator, you will be central to ensuring that we can continue to offer outstanding care to older people in their own homes, ensuring they stay connected to all that matters to them.

What makes us different?

We are a company that cares for our team and each member is valued and rewarded for their dedication. Bonus and referral schemes

We won Employer of the year at the Bucks 2021 SME awards

and have been ranked in the

top 20 home care providers in South East by homecare.co.uk

, so you will be joining a company with a fantastic reputation. During our most recent CQC inspection,

we were rated OUTSTANDING in Caring

, a reflection of the passion we have to provide excellent care to our clients and our team.

About the company

We are part of a national award-winning and family-run brand, with family values running throughout the service.

If you have any questions about the role, please call our office for an informal chat on 01494 899833, or apply directly below. We will respond within 24-48 hours of applying.

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Employee discount Free or subsidised travel Health & wellbeing programme On-site parking Referral programme
Schedule:

Monday to Friday Overtime Weekend availability
Application question(s):

Currently based locally to High Wycombe / surrounding areas? Currently authorised to work in the UK? We are not providing a CoS for this position.
Experience:

Administrative: 3 years (required)
Licence/Certification:

Driving License and own vehicle (required)
Work authorisation:

United Kingdom (required)
Work Location: In person