Job Description

The Polyclear Group, a polythene manufacturer based in Millbrook, Southampton, is seeking a highly organised and detail-oriented Administrator to support our growing operations. This varied role is essential to the smooth running of our office and customer support processes, providing assistance to staff and management while maintaining effective communication across all levels of the organisation.

The ideal candidate will be reliable, motivated, and experienced in office administration, with strong computer skills and a proactive approach. You'll work closely with different departments, act as a key point of contact for both customers and internal teams, and take pride in being organised, helpful, and efficient.

Key Responsibilities:

Managing incoming phone calls and emails General administrative duties including photocopying, filing, invoicing and document management Dealing with customer complaints Providing administrative support Keeping customers updated on order progress Creating and distributing job sheets Offering friendly, professional customer support and guidance
What We're Looking For:

Proven administrative or office experience Confident using Microsoft Office and general office systems A professional, clear communicator - both in writing and over the phone Someone who is well-organised, dependable, and has a proactive, can-do attitude Comfortable working independently and as part of a small, supportive team
Job Type: Full-time

Pay: From 25,500.00 per year

Work Location: In person