Closing date: 5 p.m. 10th June or earlier if sufficient suitable applications are received. Interview date 23rd June.
Job summary:
Provide general administrative and organisational assistance to the nursing team.
Job responsibilities: (this list is not exhaustive)
Stock all clinical rooms - restock and clean clinical trolley, footstool and scales every 2 weeks.
Manage & order stock for Cleaners / Pathology / PCSE
Run the cervical screening recall - ensure Cervical Screening Management System is kept up to date sending patients who need to be invited by them and reminders from the Practice. Run searches for third recall and send reminder. Add to waiting list Make sure patients are ceased if over 64 and if have had a hysterectomy. File all smear results.
Run the coil and Implanon recall and booking program - book from waiting list ensuring swabs carried out where necessary. Book appointments, send prescriptions and make sure confirmation received. Send recalls from a monthly report. Log monthly coils and implants on Outcomes4Health for claim.
Run the minor ops program
Home Blood Pressure Monitors - book out home blood pressure monitors from the waiting list. Maintain a record of bookings and place the machines in the appropriate rooms ready for the appointment. Calculate and log average BP upon return of the machines. Chase all machines not returned. Get all machines in and make available when calibration is due. Liaise with the requestor regarding DNA's or persistent cancellations.
Respiratory - Book FeNO's and Spiros from waiting list.
Process referrals for HealthiER All in One and Retinal Screening.
Near Patient Testing - send/generate blood forms and make appointments for regular monitoring at regular intervals. Set up scheduled tasks for ongoing monitoring.
Minor Surgery - - book appointments from waiting list, ensuring get confirmation. Cary out monthly quality audit for infection following surgery. Report results.
Organise the annual calibration of all clinical equipment in conjunction with Lead Nurse.
Vaccinations - audit vaccine stock and report to relevant people (various). Organise vaccination campaigns for Shingles/RSV/Pneumonia/Covid/Flu (list is not exhaustive) to include running searches, sending invitations, monitoring booking and appointment levels.
Reorganise appointments on the occasion that a member of the nursing team has to cancel a rota at short notice (only when available to do so).
Pick up other duties as required.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
Work effectively with individuals in other agencies to meet patients' needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise people's needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Essential
Strong interpersonal and communication skills
Strong IT skills
Flexible and adaptable
Friendly and confident
Strong organisation skills and the ability to prioritise own workload
Ability to cope with the pressures of working in a busy environment
To use own initiative
Maintain a professional appearance
Desirable
Previous admin experience
Previous experience of SystmOne
Previous experience in a GP Practice/NHS environment
Job Type: Part-time
Pay: From 12.79 per hour
Benefits:
Company pension
Schedule:
Monday to Friday
Education:
GCSE or equivalent (required)
Work Location: In person
Application deadline: 10/06/2025
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