Job Description

Are you wanting to join a company where there is never a dull moment? Do you enjoy working in a fast-paced environment where customers are at the forefront of our business? If yes, then we would love to hear from you.

We are looking for a candidate who enjoys providing a high level of customer service, intertwined with good interpersonal, organisational skills and a professional manner. We are looking for an individual who has strong administration experience that will enjoy being part of a close-knit team.

Responsibilities will include:

Manage incoming calls deal with supplier/customer queries and escalate where appropriate Greet walk in customers, assist with queries and problem solve where necessary Develop and maintain customer and supplier relationships, demonstrating a friendly and helpful manner Update customers on a regular basis with regards to their orders Maintain customer records on databases Logging quotation enquires Represent a positive image of the company and its brand at all times

Skills and Experience

Strong IT skills required Outstanding communication and customer service skills Team player with flexible attitude; is willing to ensure customer satisfaction Must be comfortable working independently and making minor decisions without direct supervision Organisation and attention to detail is essential Flexible approach - multitask and be flexible in all areas of the role
Candidates must be residing and eligible to work in the United Kingdom, we will not accept oversea applications.

Monday - Friday 9.00am - 5.00pm or 8am - 4pm This role would be suited to an individual that lives locally
Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person