Job Description

Administrator

Littlehampton, West Sussex.

7,090.25 per annum

(An average of 10 hours per week to be worked across a 4-week pattern)

Week 1 no hours Week 2 Saturday 0800-1830 and Sunday 0800-1830 Week 3 Sunday 0800-1830 Week 4 Sunday 0800-1830

About Us

Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. Marine Court, in Littlehampton is the perfect setting for our service users and guests of Fire Fighters Charity to recover.

We are now looking for an Administrator to join our team.

The Benefits

As an Employee of the charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.

Salary of 7,090.25 per annum

Pension: 8% pension contributions (Pension contributions are paid by the charity on your behalf. No employee contribution is required)

Annual leave: 25 days' holiday rising to 27 plus Bank Holidays (pro rata)

Enhanced maternity and paternity pay

Life assurance: 3 x basic salary

Access to a range of wellbeing tools and support including Headspace App and an Employee Assistance Programme.

Uniform and training is provided.

The Role

As an Administrator, you will work as part of a small team at Marine Court providing an efficient, courteous and professional administrative service to our service users and visitors, ensuring the highest possible standard of customer service.

You will undertake administration tasks as part of our organisational administration processes, ensuring consistency across Fire Fighters Charity, and support in ensuring our customer relationship management system is updated with the correct information in a timely manner.

Meeting and greeting our service users as they attend Marine Court at the beginning of their stay is an important part of the role and you will use your excellent interpersonal skills to provide a professional and reassuring experience for them.

About You

It is important, to be successful in this role, that you have administrative skills and experience of working within a customer service environment. You will show a positive approach to customer care at all times and have the ability to communicate with people both verbally and in writing, maintaining a professional and courteous service.

You will have experience in the use of Microsoft Office applications including: MS Teams, Word, Excel and Outlook. Ideally, you will also have experience using a Customer Relationship Management system,

This role is subject to a Standard Disclosure and Barring Services Check.

The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.

How to apply

To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us.

If you would like to arrange a visit to Marine Court to see our facilities, we would love to show you around. More information about us and the role can be found on our website or please contact Wendy Wiseman, Administration Team Leader 01903 736063 or via email recruitment@firefighterscharity.org.uk

Closing Date 9am on 02 January 2026

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications, we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Job Type: Part-time

Pay: 7,090.25 per year

Expected hours: 10 per week

Benefits:

Additional leave Bereavement leave Company pension Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Life insurance On-site gym On-site parking Sick pay
Work Location: In person