Job Description

We are looking for an individual with a pro-active approach to managing the needs of a busy office and work with the Director to assist with the day to day running of the office. You will also need to deal with client queries in a prompt and efficient manner and make sure filing is organised and correspondence is answered. The role demands the ability to use initiative and business acumen. In addition, you must be able to multi-task, have a flexible approach to work, and be able to assist the other staff members as and when needed.

This interesting and varied role would suit a junior PA/Administrator with transferable skills, looking to develop their career to become a PA and Office Manager. We ideally require an ambitious individual who wants to progress their career and have job stability for the future. We are a care company that look after vulnerable adults in their own homes, so an interest in the caring industry would be hugely beneficial, but not essential. We may occasionally ask you to help out with Domiciliary Care in emergencies, but full training will be given.

What you will do:

Provide support to the Director and other colleagues, as required. Handling communications and answering incoming calls from customers, staff, and suppliers. Recruitment duties and interviewing. Processing all emails and correspondence efficiently and accurately. Maintaining records. Project work as required. Working with CRM and Rostering systems.

Your experience will include:

Good PC/Mac skills to include Microsoft/Apple and other software packages. Data Entry - fast and accurate. Ability to work both independently and as part of a team. Proven ability to meet deadlines in a client-driven, busy environment and to prioritise workload. Excellent written and verbal communication skills. Confident with excellent initiative and strong interpersonal skills. Strong mathematical & analytical skills

What you can expect from us:

We believe in an openly transparent working environment that encourages ingenuity and collaboration, with colleagues, clients, carers, and suppliers. Initially, the role is on a freelance basis, but we are hoping that it will become permanent in the near future.

This is a role that will offer career progression for the right candidate.

Job Types: Full-time, Freelance

Pay: 12.50-14.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Cheltenham: reliably commute or plan to relocate before starting work (required)
Application question(s):

Why do you think you might be the right fit for this role? This role does include an element of domiciliary care work. Please confirm that you are happy with this, as full training will be given to the successful candidate?
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 03/07/2025
Reference ID: PASJM1