The Admissions Assistant plays a key role in supporting the Admissions Manager and Client Relationship Managers with the onboarding of new apprentices. This includes handling administrative tasks, liaising with clients and learners, and ensuring all documentation and records are accurately processed and compliant. The role is central to delivering a high-quality, efficient onboarding experience for both learners and employers.
The role will be 4 days in the office and 1 day working from home during probation period.
Key Focus of the Role
Provide administrative support
Ensure accurate completion and storage of learner documentation
Maintain and update learner records across internal systems
Liaise with employers and learners to chase and track outstanding onboarding actions
Coordinate learner inductions, course bookings, and welcome communications
Support quality assurance by auditing learner files and system records
Collaborate effectively with internal teams to support timely onboarding across intakes
Skills & Experience
Essential
Strong administrative and organisational skills with excellent attention to detail
Proficient in Microsoft Office, particularly Outlook, Word, Excel, and Teams
Excellent written and verbal communication skills
Ability to manage multiple tasks and work to tight deadlines
Capable of working independently as well as collaboratively within a team
Professional and approachable manner when liaising with employers and learners
Desirable
Previous experience in education or apprenticeship administration
Understanding of apprenticeship onboarding or ESFA funding requirements
Ability to thrive in a fast-paced, deadline-driven environment
Benefits
25 days annual leave (based on fulltime hours) PLUS bank holidays
Hybrid working available, equipment provided for homeworking
Flexible-working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Competitive Pension
Private Medical Insurance
Training and development opportunities
Long term career prospects in a growing company
Employee perks including a range of discounts to suit your lifestyle
First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974.
First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.
We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.
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