Job Description

Are you looking for a challenge, the opportunity to work in higher education in a high volume, diverse, fast paced & customer focused admissions team, with changing & challenging internal and external deadlines.

About the role

Under the direction of the Admissions Operations Manager for Enquiries and Admissions Service, you will contribute to the delivery of a customer focused, cost effective and efficient admissions service, assisting with decision making on applications in line with policies and requirements.



You will be required to assist with ensuring the accuracy of admissions data held on the University Website, the University's Student Record Systems and UCAS interface.



Due to the nature of the role, unfortunately we are unable to accommodate working from home.



For an informal discussion to find out more about the role then please contact Rachael Decieco: by email at rachael.decieco@plymouth.ac.uk

What we're looking for

A proactive and enthusiastic individual is required to join the team with responsibility for supporting our Admissions Officers with assessing and making decisions on applications, assisting with data tasks and supporting the customer focus of the department.

You will have:

Good IT skills Excellent communication skills Experience of working within an office or customer focused environment and evidence of being able to pay clear attention to detail. Experience in working in a fast paced, high volume environment would be advantageous An understanding of or experience in the Higher Education sector is desirable.

For more information about the job and the person specification, please refer to the job description.

You will:

Develop and maintain a defined area of expertise in order to offer effective support to applicants and their families by developing and maintaining a breadth of skills to support flexible deployment as required. Be required to liaise with internal and external stakeholders including faculties and other directorates and departments within the University in relation to applications. Be part of a large, diverse and face paced Enquiries and Admissions Team with responsibility for promoting a positive approach to our applicants and potential applicants.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.



Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date:

Friday 12 December 2025

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.



When joining us, you will receive:

Generous annual leave

: 25 Days Annual Leave

plus

Bank Holidays & Closure Days Generous pension scheme Cycle to Work & Electric Car Scheme Employee Assistance Programme Development opportunities Enhanced family leave Flexible working Retailer discounts On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.