Job Description

Our Advanced Breeding Team based in Newbiggin, Penrith are looking for a proactive, enthusiastic, adaptable and self-motivated individual to join the team as Advanced Breeding Administrative Assistant

Job Purpose

To actively deliver a consistent high standard of service to all clients and their animals. Be a role model to uphold and perform the Practice values sustainably: Client Care, Clinical Excellence, Teamwork, Integrity, Taking Responsibility and Achievement. To ensure your role responsibilities and tasks are performed and delivered in an effective, efficient and professional manner. Show commitment and dedication to the role, actively take part in training and development to achieve successful outcome and progression.

Performance Standards Clinical and Business Excellence:-

Maintain an up to date standard of knowledge of clinical products and services, complying with Practice Standards, legal and regulatory requirements. Take ownership and responsibility for the handling and deliverance of your own tasks and responsibilities, ensure completion and follow up. Keep clients and colleagues informed of relevant practice promotions and marketing projects. Ensure accurate clinical records are maintained and updated with personal data and communications including telephone and texts. Communicate regularly to support and advise colleagues across all sectors of any changes to procedures, systems or client information. A culture of continuous learning and self-development is proactively encouraged with CPD provision from the Practice.

Job Role

Perform all administrative and practical duties within the Advanced Breeding (AB) office as listed below

Work with other AB staff to ensure efficient running of the department. Handle incoming enquiries into the department and ensuring all enquiries are resolved in a timely manner. Establish an excellent rapport with clients. Liaise with team members to ensure all relevant paperwork is completed as required. Use the VetIT system to charge clients and input information. Check and sign off invoices when issued by accounts. Prepare drug and consumables orders as required and ensure records are kept of drugs going in and out of the AB department Arrange couriers for domestic embryo shipments in and out of PVG and all related paperwork. Keeping accurate store records for embryos and ensuring stores are maintained for annual inspections Provide support to colleagues within the wider team as and when required Liaise with colleagues within the AB team and whole practice where required to maintain good communication, attend team meetings and assist with some ET work when required.

Skills & Abilities:

The Key Skills we are looking for are:

? Excellent communication skills and professional telephone manner
? Computer literate, willingness and ability to learn and use Practice Management software
? Client Care Skills
? A desire to learn new skills

?The ability to work proactively, solely and within a team environment
? The ability to work on own initiative
? Able to complete tasks and follow up
? Ability to multi-task, whilst working under pressure
? Ability to work within set time targets
? Provide support to colleagues

Knowledge:

? Interest and knowledge in Farming- particularly cattle Desirable

This position is ideal for motivated individuals eager to contribute to a dynamic office setting while enhancing their administrative skill set.

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Cycle to work scheme Employee discount Employee mentoring programme Free parking On-site parking Private medical insurance
Work Location: In person