Job Description

About The Role

We are seeking a highly skilled Advanced Nurse Practitioner to join our Clinical Assessment Service (CAS), supporting patients across Surrey. This pivotal role involves assessing patients remotely via telephone, planning and administering treatment, and making timely decisions regarding discharge or referral, all within your clinical scope of practice. You will be a key part of a multi-disciplinary, fast-paced environment, operating in line with GP surgeries and Practice Plus Group protocols.



In this role, you will manage your own virtual caseload, providing high-quality, evidence-based patient care, including prescribing where appropriate. You will work closely with other healthcare professionals to ensure patients receive the most appropriate outcomes--whether that's self-care advice, referral to face-to-face services.



The role offers a unique opportunity to demonstrate clinical leadership, contribute to service development, and support continuous improvement through clinical governance and audit. If you are motivated, flexible, and passionate about delivering first-class out-of-hours care, this position provides a rewarding and challenging clinical setting to advance your career.

What you'll be doing

Receiving and assessing telephone enquiries from patients, using agreed clinical protocols to provide advice, treatment, and referrals



Managing a virtual caseload, making autonomous clinical decisions within your competency



Supporting and liaising with other clinicians and specialist teams to achieve the best patient outcomes



Maintaining accurate, timely records using computerized clinical systems



Promoting patient self-care and educating patients on appropriate use of healthcare services



Participating in audits, clinical governance, and service development activities



Facilitating effective communication and clear patient pathways across primary, community, and secondary care settings



Providing clinical supervision and supporting junior staff as required



Complying with professional codes of conduct, policies, and safety standards

What we'll look for in you

Registered Advanced Nurse Practitioner (MSc) with independent prescribing qualification and current NMC registration



Proven experience in telephone triage, clinical assessment, or urgent care environments



Strong clinical decision-making skills and the ability to work autonomously within a multi-skilled team



Excellent communication and interpersonal skills, with a patient-centred approach



Ability to work effectively under pressure in a fast-paced setting



Commitment to continuous professional development and maintaining clinical competence



Flexible attitude towards working hours, including evenings, weekends, and bank holidays



Leadership qualities, including the ability to motivate and support colleagues



* Understanding of medico-legal responsibilities and clinical governance frameworks