Job Description

Project Coordination & Planning:

As an

Operations Assistant

, you will play a critical role in ensuring our trips run smoothly from planning through to execution. Your responsibilities will be split between back-end trip coordination, working with suppliers, working with our clients and then helping to solve on-project challenges as they arise.

Key Responsibilities

Assist in the logistical planning of trips, including booking accommodations, transportation, and activities. Maintain and manage trip itineraries, ensuring all elements are aligned with Flooglebinder's sustainability ethos and safety standards. Liaise with suppliers, guides, and local partners to secure the best experiences and ensure smooth trip operations. Organise and manage pre-departure resources, such as risk assessments, travel documentation, and participant briefings. Work with schools, colleges, parents and participants to ensure all required pre-departure information has been captured and is readily available for where it is required.

General Operational Support

Contribute to process improvements for more efficient trip planning and execution. Maintain accurate trip records, and operational documents. Work with our booking system to ensure everything is up to date and flag missing information Assist Operations Manager in handling ad-hoc project challenges.

Key Skills & Attributes

Strong organisational and project management skills with the ability to juggle multiple tasks. Excellent communication skills to liaise effectively with internal teams, clients, and international suppliers. A proactive problem-solver with the ability to stay calm under pressure. Experience in travel coordination, logistics, or operational roles within tourism, education, or conservation is preferable, but not essential. A passion for sustainability, conservation, and adventure travel. Culturally aware and adaptable to different environments and team dynamics. Strong decision-making capabilities. Competence in using travel booking systems, spreadsheets, and project management tools, or a willingness to learn and history of fast learning curve capability.

Requirements

Minimum 1 year experience in operations, travel logistics, project management, or a related field. Experience working in travel, education, adventure tourism, or conservation preferred. Right to work in the UK. Willingness to undergo relevant training, including first aid and safeguarding.

Interview Process

Please send your CV and a ~2 minute video of yourself explaining how you got to where you are now, why you're interested in working for Flooglebinder and what do you 'geek' out about to: andraea@flooglebinder.co.uk First stage interview with the People Coordinator and Head of Operations Second stage interview with co-founders

Perks

Experience one of our global adventures each year 1x volunteering day per annum 1x Duvet day Access to multiple BCorp offers and discounts Monthly Veggie-box (starts after 12-month tenure) 100 annual charity donation (starts after 12-month tenure) Unlimited holiday (starts after 3 year tenure)
Job Type: Full-time

Pay: 29,000.00 per year

Schedule:

Monday to Friday
Ability to commute/relocate:

London E2: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London E2

Reference ID: Operations Assistant
Expected start date: 01/09/2025