Job Description

Overview

We are seeking a dedicated and skilled Therapist to join our dynamic team. The ideal candidate will possess a passion for providing exceptional guest services and a commitment to enhancing the well-being of clients through various therapeutic treatments. This role requires strong communication skills, management capabilities, and a flair for customer service, ensuring that every client leaves feeling rejuvenated and valued.

Responsibilities

Deliver high-quality therapeutic services, including deep tissue massage and eyelash extensions, tailored to individual client needs. Manage front desk operations, including appointment scheduling, client check-ins, and maintaining an organised workspace. Provide outstanding customer service by addressing client inquiries and ensuring a welcoming atmosphere. Engage in social media management to promote services and enhance the studio's online presence. Upsell additional services and products to clients, contributing to overall business growth. Maintain cleanliness and hygiene standards within treatment areas in line with health regulations. Collaborate with team members to ensure seamless guest experiences and effective communication across all departments. Stay updated on industry trends and techniques in therapy, makeup application, barbering, and hospitality.

Qualifications

Proven experience in a therapeutic role or similar position within the beauty or wellness industry. Strong management skills with the ability to lead by example and motivate team members. Excellent communication skills, both verbal and written, with a focus on customer interaction. Experience in social media management is desirable for promoting services effectively. A background in guest services or hospitality will be advantageous. Knowledge of upselling techniques to enhance client experiences is preferred. Relevant certifications in massage therapy or beauty treatments are essential. If you are passionate about helping others achieve their wellness goals while thriving in a supportive environment, we encourage you to apply for this exciting opportunity as a Therapist.
Job Types: Part-time, Permanent

Pay: From 19,288.34 per year

Expected hours: 10 - 28 per week

Benefits:

Employee discount Flexitime On-site parking Referral programme Store discount
Work Location: In person