Job Description

Please note this role welcomes a part time position; 3 days per week and full time, hours can be discussed during the interview.
Dr Victoria Cosmetic Dermatology Clinic in Winchester are expanding their team and are currently recruiting a part time/ full time experienced Aesthetic Therapist to join them. A successful therapist will have the opportunity to work alongside our in house cosmetic dermatologist and aesthetic doctors.

A successful candidate needs to be well presented, dedicated, reliable with excellent communication skills. They must have outstanding client care and excellent retail selling skills, be self-motivated and have bags of initiative. A high level of professionalism is required at all times.

Responsibilities:

-To meet and greet the clients in a professional and welcoming manner, register the clients and ensure all pre- consultation and treatment paperwork is completed correctly. They are required to make sure that clients understand the electronic documentation process.

Carry out the consultations to assess various skin concerns and plan the suitable treatments to facilitate smooth patient journey.

-Carry out the consultations for specific treatments, i.e. laser hair removal, IPL, Hydrafacial, chemical peels and Skin pen.

-Deliver exceptional client care and maintain a professional rapport with clients that encourages client retention.

-Document all patient interventions and store patient records securely.

-Ensure patient confidentiality.

-Handle patient complaints.

-Promote products and Aesthetic treatments.

-Assist with Doctor-led clinics carrying out prep of the treatment rooms and any other tasks required.

-Carry out all administrative duties required within the clinic.

-Contacting clients by all means of communication; email, phone and text message or by using the CRM system to fill their appointment diary in advance.

-Taking the stock and routinely updating the inventory, with list of items as required well in advance.

-Reception cover when required , taking patient calls and enquiries, getting back to the patients asap, taking payment for the treatments, book follow up appointments before patient leaves.

-Ensure patients receive the best possible care.

-Promote products and Aesthetic treatments.

Skills, Experience and Attributes:

-Therapists should be qualified to a minimum of a NVQ Level 3/4

-Core of Knowledge' or equivalent Laser qualification. Use of Lasers,IPL for pigmentation, acne, rosacea, thread veins - Desirable

-Skin peels (desirable)

-Hydrafacial (desirable)

-Excellent communication and customer service skills. Good organisational skill.

-Confident professional manner with excellent communication skills both written and verbal.

-High personal standards.

-A genuine passion for the aesthetic industry, and desire to learn and develop.

- Post on social media to promote their treatments.

This is a fantastic opportunity to join a Cosmetic Dermatology and Anti-Ageing medicine clinic in the heart of beautiful city of Winchester. A competitive salary based on experience plus commission structure after completion of probationary period. Apply now!

Job Types: Full-time, Part-time, Contract

Pay: 13.00-15.00 per hour

Expected hours: 26 - 34 per week

Benefits:

Company pension Employee discount Flexitime Free parking Referral programme
Ability to commute/relocate:

Winchester: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Aesthetic therapy: 1 year (required) Laser hair removal: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required) NVQ level 3 certificate (required) NVQ level 4 certificate (required)
Work Location: In person