Afrikaans Customer Service Advisor

Watford, Hertfordshire, United Kingdom

https://www.mncjobs.co.uk/company/think-specialist-recruitment

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Job Description

Reference: 4801
Are you fluent in Afrikaans? Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes a difference?
We are looking for a Customer Service Advisor to join a Global award-winning company based in Watford.
They offer a fantastic working environment along with a generous benefits package including: 30 days of annual leave PLUS bank holidays, annual bonus, private healthcare, and other financial allowances.
We are looking for candidates fluent in Afrikaans with customer support skills and a willingness to go the extra mile to help! The successful candidates will have an excellent telephone manner and be happy to provide customer support to the South African and English market.
Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working (Tues & Weds in office)
29,000 - 30,000pa + amazing benefits
Main duties to include:

Liaise with customers in South Africa and England, providing support in both English and Afrikaans
Delivering a high level of customer service via phone and email
Troubleshooting and resolving issues
Maintaining product information on the database
Reporting
Managing a shared inbox

Candidate requirements:

Fluent in Afrikaans and English
Strong administration and customer service skills
Warm, friendly, calm and professional telephone manner
High attention to detail
Able to commute to Watford

Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.