Job Description

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Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.




We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.




The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The magic behind the Lush HairLab

Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents.

We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. We are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.

At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client's hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients' personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Our primary objective is to offer an enriching and educational journey for our clients, empowering them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Key Information

Curly/Afro Hair Stylist

Hours available:

Up to 40 hours per week###

Skills and Experience

As an Afro Hairdressing Specialist, you will have developed a high standard skill set in Afro hairdressing, including protective styling such as braiding (cornrows, knotless, box braids, stitch, feed-in and creative designs), blow outs and silk pressing, hair cutting on various lengths and textures, confidently welcoming clients with extensions or weaves, offering excellent haircuts, washes and styling, skilled in preparing hair for braid extensions and maintaining scalp health during long-term braided styles.

Minimum 3 years of industry experience, or able to demonstrate why we should consider you! Experience with running a column of clients Established client base local to Brighton is a bonus but not essential Present up-to-date skills and techniques To have developed a high standard skill set in Afro hairdressing Demonstrate knowledge of braid preparation, tension control and safe takedown techniques Have an understanding of how to care for and maintain Locs An open-minded approach to receiving further training in the HairLab way To be excited to enhance natural Afro hair textures with the use of our specialist products Exceptional customer service skills Organised approach to salon life Professional, reliable, and client-focused Qualifications or experience in educating in your specialist field to other hairdressers is beneficial but not essential



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Responsibilities

Learn and provide Lush HairLab services; you will be performing the full client journey including consultation, hair washing, styling. Collaborating with your clients, not pushing an aesthetic onto them but carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them. Confidently deliver a range of braiding services to a high standard and with consideration for hair health and client comfort Educate the client in what they need to create the style and effect at home Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment. You would be expected to maintain standards of both personal and workspace presentation and hygiene Assist retail sales and have 5 consultations with customers on the shop floor area when not with clients
Support shops & attend events (internal and external) to promote new hair care product or service launches Using specialist skills and knowledge to support the Lush PR team to promote the Lush HairLab Showcase a can-do attitude and attention to detail The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey Confident and decisive to ensure the client feels safe in expert hands Must be motivated, trustworthy, and driven Must be open-minded to our new approach to hairdressing Accepting of being an equal in the salon Be open to adopting new ways of describing hair by using positive language


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Salary and Benefits

What you'll get

You will receive complete training from our team of Product Experts and Hair Stylists with the correct tools and guidance on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultation skills and education for the hair and scalp.

Salary & Perks

Up to 35,000 (incl. bonus)

Other perks include:

One-to-one time with your guests, - no conveyor belt vibes here Wear your own clothes, of any colour Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment
Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months' full pay for parental leave (primary caregiver)
Financial childcare support on return to work
Flexible working qualifying period & hours required


We see you, we celebrate you, and we want you! Please submit your CV and a covering letter, including:

How your passion within hair makes you the ideal candidate for this role Any experiences (if any) you have had in the hair industry e.g. shows, shoots and events Anything else you feel would add value to your application, such as a link to images of your work via Instagram. We'd also love to hear all about your hidden talents, no matter how big or small!
Part of the interview process will be a practical skills trade test.



We are so excited to expand our team, and we can not wait to have you on board as part of this innovative creation.




We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.###

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.



We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!



Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.