Job Description

Saltmarine Cars on the main M1 Motorway have an opportunity for an Aftersales Administrator to join the company and become part of our award-winning team

The successful candidate will be required to provide efficient administrative support to the Aftersales department by handling customer enquiries, managing service bookings, maintaining accurate records, and ensuring customers are kept informed throughout their vehicle's service or repair process..

Main Duties:

Answer incoming calls and respond to customer enquiries in a professional and courteous manner Schedule and manage service and repair bookings using the company's system Update customers on the progress of their vehicles and provide estimated completion times Liaise with workshop staff and service advisors to ensure accurate and timely communication Maintain and update customer records and service files Process invoices, job cards, and other related documentation Handle customer payments and ensure accurate filing of all paperwork Perform general administrative duties such as scanning, photocopying, and data entry Support the Aftersales team with any additional tasks as required to ensure smooth daily operations

Personal Specification:

Good communication and interaction skills You should be motivated and have a determination to help You should be well organised and be able to manage your time You should be able to work independently and without supervision Good IT skills would be advantageous

About Us:

Saltmarine Cars is one of Northern Ireland's largest independent family owned car dealerships. With over 50 years in business, we are franchise dealers for Hyundai and Mazda all at one convenient location just off the M1 Motorway at junction 14. We also have a great selection of approved used cars at our Used Car Centre, and provide Aftersales, service and parts for Ford, Hyundai, Mazda and Honda.

Why Saltmarine?

Progress your career - Our business is strong and dedicated to sustainable growth, job security and staff development.
Be more than a number - When you work at Saltmarine you become part of a family that genuinely cares about you're wellbeing.

Join a winning team

Winner -

Fastest Growing UK Used Car Dealership

- Motor Trader Awards 2025 Winner -

Social Media Campaign of the Year

- Motor Trader Awards 2025 Winner -

Digital Initiative of the Year

- Motor Trader Awards 2025 Highly Commended -

Used Car Performance of the Year

- AM Awards 2025 Winner -

Sales Team of the Year

- NI Motor Industry Awards 2024 Winner -

Fastest Growing UK Used Car Dealership

- Motor Trader Awards 2024 Winner -

Innovation Award

- AutoTrader Retailer Awards 2024 Winner -

Rising Star

- Car Dealer Magazine Used Car Awards 2024 Winner -

Aftersales Manager of the Year

- NI Motor Industry Awards 2023 Winner -

Rising Star

- NI Motor Industry Awards 2023

Salary

26,500 per annum

Interested?

Click the button below and complete an application form.

Alternatively you can post a copy of your CV along with a cover letter to: Human Resources, Saltmarine Cars, Tamnamore Road, Dungannon, Co. Tyrone, BT71 6HW

Saltmarine Cars is an equal opportunities employer.

Job Type: Full-time, Permanent.

Job Types: Full-time, Permanent

Pay: 26,500.00 per year

Benefits:

Company pension On-site parking
Experience:

Customer service: 1 year (preferred)
Work Location: In person