Job Description

Peter Roberts Motorhomes is a family-run business with over 25 years of experience in the leisure industry and an excellent reputation for customer care.

We're expanding our Aftersales Department and looking for an enthusiastic, organised, and customer-focused Aftersales Administrator to support our growing team. This role involves coordinating aftersales activities, managing customer enquiries, and ensuring a smooth service experience from start to finish.

Key Responsibilities:

Act as the first point of contact for Aftersales enquiries (service, parts, and warranty) Manage the workshop diary and schedule bookings Liaise with customers, suppliers, and workshop technicians Process warranty claims and communicate with manufacturers Prepare estimates and invoices accurately Maintain the management information system and update job records
What We're Looking For:

Strong administration and IT skills (Excel experience essential) Excellent attention to detail and organisational ability Confident communication skills with customers and colleagues Able to prioritise workload and work effectively as part of a team Previous experience in an Aftersales, Service, or Dealership environment is an advantage
Benefits:

Competitive salary (based on experience) Company pension scheme On-site parking Branded company clothing Opportunity to enjoy a short break in one of our motorhome hire vehicles
If this sounds like you and you would like to join our very busy & friendly team, then please forward your CV along with a covering letter explaining why we should pick you!

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Halifax HX3 0TP: reliably commute or plan to relocate before starting work (required)
Work Location: In person