Job Description

Salary & benefits

Basic salary up to 50,000

OTE 60,00 - 70,000

Permanent health insurance Company events Company pension Employee discount Free parking Life insurance Referral programme Store discount Eligible to participate in the company vehicle lease scheme

Employer

Chorley Group Blackpool

Citroen, Peugeot, Vauxhall, Kia, MG, Nissan, Hyundai, Amy Johnson Way, Blackpool, FY4 2RP

Chorley Group

is a family owned and run, AM 100 motor group, delivering 5 star service across both sales and aftersales. With ongoing expansion at our Blackpool dealership, we have an exciting opportunity for an Aftersales Manager to join the team at our multi franchise flagship dealership.

What you will I be responsible for:

Joining our team as an Aftersales Manager, you will oversee our established aftersales departments whilst managing a team of technicians, service and parts advisors. Your day to day responsibilities will include: Managing performance and development of all staff Continually monitoring the performance of the aftersales department and driving any changes needed to grow and improve performance Controlling costs in line with departmental and dealership objectives and business plans, you will ensure that profit targets are achieved, margins maintained and expenses controlled, utilizing all resource cost effectively. Responsibility for ensuring customers receive an excellent customer experience when visiting the aftersales team, and ensuring any customer concerns are dealt with efficiently and professionally Setting dealership targets in line with manufacturer guidelines and standards Ensuring all Company processes and procedures are adhered to, and implementing any additional processes needed to ensure the aftersales department is running legally and compliantly and in line with Company standards Buying into our Company values and ensuring those values are integrated within the aftersales department Maintaining a safe and healthy working environment; ensuring staff comply with Health and Safety requirements.

Who are we looking for?

As our ideal candidate, you must be able to demonstrate proven experience as an automotive Aftersales Manager within a franchised dealership.

Ideally Nissan, Hyundai / Kia and / or Stellantis franchise experience Knowledge of Keyloop and RTC would be an advantage A 'hands on' management style with helping to drive the team and business forward A professional attitude at all times when dealing with customers Excellent communication skills Strong organizational skills The ability to work under pressure in a busy environment Impeccable manners

Chorley Group is a Lancashire based Family Business

Award-winning automotive family business servicing the North West of England since 1989. From a single used car dealership, to a multi-franchise organisation operating internationally with some of the biggest brands in the automotive industry.

CALEX RECRUITMENT are screening candidates for this role, on behalf of Stellantis.

Stellantis are a leading global automotive manufacturer made up of 14 iconic automotive brands including Peugeot, Citroen, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth and DS.

Stellantis UK has a national network of 795 franchised car dealerships.

CALEX RECRUITMENT ARE COMMITTED TO HELP PROGRESS YOUR CAREER, SKILLS & DEVELOPMENT - AND YOUR EARNINGS TOO! Apply today and let's talk.

#SHP

Job Types: Full-time, Permanent

Pay: 60,000.00-70,000.00 per year

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Store discount
Application question(s):

What are your main reasons or wanting to be considered for this role? Your Commute - how long would it take you to drive to Chorley Group, Blackpool, FY4 2RP?
Experience:

Aftersales Manager in a Main Dealership: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person