Job Description

Overall purpose of job:

To improve the skills of the MG Dealer network through tailored technical and non-technical training that meets both the needs of MG Motor and its franchised dealer network.

Salary

: Negotiable based on relevancy of experience. Starting from 33k.

Main Activities/tasks:

Deliver (sometimes pilot) all technical training courses within the MG Training program. Provide input and assist in the development of on line video based training courses. Contribute to, and assist in the administration of MG Technical Training programmes. Provide input to assist in the maintenance of diagnostics and technical publications to latest level Provide input and assist in development of content and delivery of all product/technical training for the UK dealer network. Provide subject matter expertise for all areas of the business Provide assistance in the maintenance, the cleaning and safety adherence of all the technical training facilities at MG Birmingham Maintain and develop the training equipment and tools for training Provide input into the development the Aftersales Training curriculum for each quarter to be published to the MG dealer network Safety - Comply, adhere to, and promote all safety standards outlined by MG Motor

Special requirements

MS Office - fully familiar and proficient in Word, Powerpoint and Excel High Voltage trained (IMI Level 3, Level 4 not essential, but preferred) The ability to work with internal departments including Diagnostics and Technical Publications, Parts, Warranty, technical Support and Customer Service. The ability to liaise with Engineering and Diagnostics to ensure that product training courses are constantly kept up to date. Have an excellent level of communication skills (written and verbal) and the ability to always present and make yourself understood by your audience. Be self-motivated, confident and professional - This role is always representing the MG brand and often the face of the brand from an Aftersales perspective.

Other Features of job (shifts, travel, working conditions etc.)

To work away from home (given reasonable timescales etc) Able to travel at short notice within the UK. Able to travel overseas where necessary Punctuality and flexibility is essential and be prepared to work extra hours where/if required Observe rules regarding MG Training working hours 8:15 - 16:45
Job Types: Full-time, Permanent

Pay: From 33,000.00 per year

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Birmingham B31 2BQ: reliably commute or plan to relocate before starting work (required)
Experience:

aftersales technical training or OEM aftersales technician: 7 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person