Job Description

We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter - packed with personal touches and delivered with care.
We're not just about selling cards or gifts - we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive.

If you're looking to make an impact, bring your spark and be part of something meaningful - we'd love to have you on the team.

About AI at Moonpig:

Generative AI presents one of the biggest opportunities for Moonpig in our goal of being the ultimate gifting companion, not only we can improve the way search, recommendations and operations work, but also have a shot at creating completely new AI-powered experiences and offerings.



With strong tech foundations, leadership buy-in and fast pace of the business, Moonpig is a great place to experiment, build real Gen AI applications-powered and get value from leveraging latest AI models.

What you'll be doing:

As an AI Engineer at Moonpig, you will have a pivotal hands-on role to develop applications that leverage generative AI models. You will partner with relevant teams across a wide variety of functions to build Gen AI-powered features, products and experiences to deliver real business value.

Our expectations of our Software Engineers:

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Drive Meaningful Developer Impact:

Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs. +

High Quality:

Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace.
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Community Mindset:

Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices.
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Open-Mindedness:

Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success.
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Growth:

Be actively engaged in your own growth, embracing challenges while feeling supported in your role.

Key Responsibilities:

+ Leverage latest language, vision, and image generation models to build AI-powered features, products and experiences + Run experiments and build AI prototypes to demonstrate the art of the possible.
+ Partner with engineers and product teams to develop generative AI-based products.
+ Ensure robust development and deployment of Gen AI-based applications
+ Evaluate new models, frameworks and products
+ Become an expert in the latest AI models, techniques and applications
+ Act as an advisor to teams looking to deploy AI models
+ Document your findings and present your work to the wider team

You'll be a great addition to the team if you:

+ Mid-level engineer opportunity - (ideally 2-5 years of experience in software engineering) + Ideally ~1 year hands-on experience with Generative AI either as part of your role or in your personal projects
+ Experience working with programming languages like Node.js, TypeScript
+ You work in an agile way, you love to experiment and get to the value quickly
+ You're up to date with AI tech, continuously monitoring developments and testing new models
+ Strong understanding of Generative AI, including: large language models, diffusion models, prompt engineering, model fine-tuning
+ Hands-on experience with closed LLMs (e.g. OpenAI, Anthropic) or open source LLMs (e.g. GPT-OSS, Mistral, Llama)
+ Experience in working with or tuning image models (e.g. Flux)
+ You like to collaborate and work on a wide variety of projects across the business

Our Tech Environment:

+ OpenAI, AWS Bedrock, Snowflake + AWS, Serverless, Terraform
+ Node.js, TypeScript, C# .NET Core, GraphQL, React
+ GitHub, GitLab pipelines

How we get there:

+ Kanban + Jira / Confluence
+ Grafana and AWS Cloudwatch
+ Google Analytics
+ Clean Architecture
+ TDD
+ Pair Programming
+ Focus on experimentation to validate our hypothesis

Our Interview Process:

Stage 1:

Recruiter Screening Call

15-30mins

Stage 2:

Take home tech test

Stage 3:

Pairing interview

60-90mins

Stage 4:

System design interview

60mins

Stage 5:

Final culture/team fit interview

30mins

Offer!

Please note:

Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process.

What's in it for you?

We believe in empowering our team to do their best work. Enjoy:
Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
? Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here
Check out our podcast, tech blog and product blog to hear more about how we work and what we're building!

Our Ways of Working:

We trust you to do what's right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we're committed to supporting and discussing your specific needs throughout the interview process and beyond.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.