Job Description

#

About the Team

Our team's mission is to drive AI-powered success and innovation in Miro by building robust technical foundations and delightful, intelligent product features. We empower both internal and external teams to innovate with AI efficiently and responsibly. We believe the future of Miro is AI-augmented -- and we're building the path to get there.
#

About the Role

As an AI Engineer at Miro, you will play a key role in designing, developing, and shipping the AI-driven capabilities that enhance Miro's customer experience from ideation to delivery. You will be responsible for engineering high-performing AI workflows that power features like intelligent assistants, context-aware prediction, and generative AI.
#

What you'll do

Design, develop, and ship AI-driven capabilities

--including agents, intelligent assistants, context-aware prediction, and generative AI--that enhance Miro's customer experience, from ideation to delivery

Execute end-to-end ML projects

: from conceptualizing use cases to prototyping, training, evaluating, and deploying models into production

Engineer high-performing AI workflows

leveraging off-the-shelf large language models (OpenAI, Anthropic Claude, Google Gemini, etc.), prompt engineering, retrieval-augmented generation (RAG), and generative techniques--ensuring reliability, scalability, and maintainability

Collaborate cross-functionally

with product managers, designers, engineers, and researchers to translate business goals into AI solutions, and to iterate rapidly through feedback and experimentation

Champion best practices

in AI system development--including evaluations, reproducibility, MLOps, CI/CD, observability, and version control--aligned with ethical AI and responsible development principles

Measure and optimize AI performance

, establishing benchmarks for outcomes like user engagement, model accuracy, latency, error rate, and drift

Stay ahead of the curve

by evaluating emerging AI tools, frameworks, and techniques--and advocating for their application across Miro
#

What you'll need

A solid grounding in

machine learning fundamentals

, including probabilistic modeling and deep neural networks Demonstrated

track record in prompt engineering and context engineering

using top-tier LLMs--e.g., OpenAI GPT models, Anthropic Claude, Google Gemini Experience delivering

AI-first capabilities

in

customer-facing products

--driving value through features users directly interact with Comfortable translating and communication complex technical concepts fo r non-technical stakeholders in user-facing documentation or demos

Education + Experience

: +

Option A

: Bachelor's or Master's degree in Computer Science, Software Engineering, or related STEM field

plus ~3 years of professional AI/ML experience

+

Option B

: No formal degree,

~6 years of self-taught or industry experience

demonstrating equivalent proficiency

Bonus (Nice-to-Have)

Experience with

vector databases

,

RAG pipelines

,

LangChain

, or agent frameworks Background in

multi-modal AI

(e.g., text, image, voice) or

long-context handling

, reflecting advanced LLM use cases Hands-on familiarity with ML frameworks like

PyTorch

,

TensorFlow

, or

Hugging Face Transformers

Prior work in

MLOps

, cloud infrastructure (

AWS

,

GCP

,

Azure

), or AI governance
#

What's in it for you

Competitive equity package Health insurance for you and your family Corporate pension plan Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team
#

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.



We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!



Check out more about life at Miro:


Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission -- Empower teams to create the next big thing -- is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its

Recruitment Privacy Policy

found

here

.