Job Description

About eGain

eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner, our platform orchestrates AI and human expertise to deliver trusted answers to customers, agents, and field staff.



We are diverse, optimistic, and tenacious. We take pride in what we do and hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement - let's talk.

The Opportunity

We're looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career at the intersection of AI and enterprise sales. This isn't just another sales role - you'll become an expert in one of the hottest areas in technology while developing enterprise sales skills that will define your career.

What You'll Do

Master eGain's AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads and set up meetings for senior Account Executives Collaborate with technical teams to understand customer challenges and position AI solutions Learn enterprise SaaS sales methodology from experienced mentors Build a pipeline that directly impacts company growth

What We're Looking For

Recent graduate or 1-2 years of professional experience Genuine curiosity about AI, machine learning, and enterprise technology Strong technical aptitude - you can understand complex systems and explain them simply Excellent communication skills and commercial awareness Resilience, coachability, and competitive drive Able to work onsite 5 days a week Eligible to work in the UK

Why This Role Stands Out

Deep Learning Curve

: Five days on-site in our Newbury office means direct access to mentors, technical experts, and leadership. You'll learn faster than you would remotely.

Timing

: AI knowledge management is exploding. Getting in now means becoming an expert in a field that's defining the future of enterprise software.

Career Trajectory

: Our top SDRs typically move into Account Executive roles within 18-24 months, managing six-figure deals with Fortune 500 companies.

Real Impact

: You'll work with household-name brands solving real business challenges with AI.

What We Offer

Competitive base salary plus uncapped commission Comprehensive training on AI, knowledge management, and enterprise sales Clear promotion pathway to Account Executive Modern office environment in Newbury with excellent transport links Collaborative, high-performance culture

Our Hiring Process is "Easy with eGain"

Step 1

Written test



Aptitude section - this is a GRE style test (60 minutes or less)


Functional section - this is a take-home test

Step 2

Panel interview (in-person at eGain Newbury office)

Next step

Email your resume to

hiring@egain.com

with the position title "AI Sales Development Representative" in the email subject.