Job Description

About Tungsten Automation

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Tungsten Automation (formerly Kofax) is a global leader in AI-powered workflow automation solutions. We specialize in streamlining data-intensive workflows, driving digital transformation, and delivering intelligent automation solutions for enterprises worldwide. Our TotalAgility platform is at the forefront of revolutionizing intelligent document processing, workflow automation, and process orchestration.

About This Role

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We are seeking a highly skilled and innovative AI Solutions Architect to design and implement cutting-edge AI-driven solutions using Tungsten Automation's platform. This role combines deep technical expertise specifically with artificial intelligence, strategic consulting, and solution design to deliver transformative automation outcomes for enterprise clients. The ideal candidate will be a trusted advisor to clients, leveraging artificial intelligence along with the Tungsten Automation platform to solve complex business challenges and drive digital transformation initiatives.

What You'll Do

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Solution Architecture and Design

Lead AI-Powered Solutions

: Design and implement AI-powered automation solutions using the TotalAgility platform, with a focus on leveraging AI/GAI technologies and large language models (LLMs)

Advanced AI Integration

: Apply experience with retrieval-augmented generation (RAG), vector databases (e.g. Pinecone, Weaviate, FAISS), and enterprise search for AI-driven knowledge discovery

Optimize AI Performance

: Utilize practical experience designing structured prompts, fine-tuning models, and cost optimization strategies

Cloud Architecture

: Incorporate cloud architecture best practices to design scalable, secure, and efficient deployments of TotalAgility solutions

Technical Expertise and Innovation

Platform Expertise

: Act as the subject matter expert on the TotalAgility platform, staying up to date with its features, capabilities, and roadmap

Tungsten Solutions Knowledge

: Maintain a firm understanding of all primary Tungsten Automation solutions and offerings

AI and ML Capabilities

: Leverage AI and machine learning capabilities, including natural language processing (NLP), computer vision, and LLMs, to optimize document processing, data extraction, and decision-making workflows

Programming and Development

: Apply relevant programming skills (e.g., Python, Java, or .NET) to support solution development and customization within TotalAgility

Technology Innovation

: Identify opportunities to integrate emerging technologies into client solutions, driving innovation and competitive advantage

Client Engagement and Consulting

Strategic Partnership

: Partner with enterprise clients to conduct discovery sessions, assess business needs, and recommend tailored automation strategies

Technical Presentations

: Deliver compelling technical presentations, product demonstrations, and proof-of-concept engagements to showcase the TotalAgility platform's value

Stakeholder Relationships

: Build trusted relationships with key stakeholders, including C-level executives, to drive adoption and long-term success of Tungsten Automation solutions

Production AI Experience

: Leverage experience with deploying, monitoring, and maintaining AI/LLM models in production (e.g., Azure ML, AWS Sagemaker, or Kubernetes-based ML pipelines)

Thought Leadership

: Provide thought leadership on AI-driven automation trends and best practices, both internally and externally

Collaboration and Cross-Functional Leadership

Product Alignment

: Collaborate closely with Product Management and Strategy teams to align client needs with the TotalAgility platform's roadmap and strategic direction

Strategic Feedback

: Provide feedback to Product Management and Strategy on emerging trends, client requirements, and opportunities for innovation

Team Collaboration

: Work with Professional Services and Sales teams to ensure seamless solution delivery and client satisfaction

Mentorship

: Mentor and support junior team members, fostering a culture of innovation and technical excellence

Strategic Engagements

Key Client Management

: Serve as the primary point of contact for high-value clients and partners, building trusted relationships and driving long-term partnerships

Adoption Leadership

: Lead strategic initiatives to expand the adoption of Tungsten Automation's solutions across client organizations

Continuous Improvement

: Identify opportunities for innovation and continuous improvement in client workflows, leveraging Tungsten Automation's cutting-edge technologies

Security & Compliance

Enterprise Security

: Maintain a strong grasp of enterprise security practices (IAM, data encryption, SOC2, GDPR, HIPAA) when integrating AI into regulated industries

What You Bring

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Educational Foundation

Bachelor's degree in Computer Science, Information Systems, or a related technical field required Advanced degree preferred Relevant AI/ML certifications are a plus

Professional Experience

10+ years

proven experience in solution architecture, AI-driven automation, or a related field, with a focus on enterprise-scale implementations

Deep AI expertise

with technical understanding of AI/GAI technologies, including LLMs, machine learning, NLP, and computer vision, and their application in business automation

Platform knowledge

with strong technical knowledge of the TotalAgility platform or similar intelligent automation platforms

Integration experience

with expertise in using APIs, RESTful web services, and Tungsten Automation's SDK to integrate and customize solutions

Cloud deployment experience

with cloud architecture and deployments, including designing scalable and secure cloud-based solutions

Core Competencies

Technical Skills

Proficiency in relevant programming languages (e.g., Python, Java, .NET) to support solution development Experience with cloud architecture and deployments Understanding of enterprise security practices and compliance frameworks Knowledge of AI/ML model deployment and production management

Communication & Leadership

Exceptional communication and presentation skills, with the ability to engage both technical and non-technical audiences Strategic mindset with a passion for driving digital transformation and delivering measurable business outcomes Proven ability to build relationships with C-level executives and senior stakeholders Experience mentoring and developing technical talent

Why Join Tungsten Automation?

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Be part of a global leader in AI-powered workflow automation, recognized for setting industry standards in intelligent automation and process orchestration Work on cutting-edge solutions that transform business processes for enterprise clients Collaborate with a team of innovative professionals dedicated to driving customer success and digital transformation

Travel Requirements

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Up to 50% travel required to support client engagements and solution delivery.